There are significant differences by region on how interested people are in collecting their benefits at their nearest Diconsa.
All people have a security concern about collecting their benefits at a Diconsa, but this is particularly the case in Region B.
People are not so concerned about whether they will receive their benefits, except in Region B.
Not everyone is completely convinced that it will cost them less to collect benefits from their nearest Diconsa, despite the fact that they all agree it will save them time.
Broadly speaking, security, trust and cost effectiveness all seem to influence whether someone is interested in collecting their benefits at a Diconsa. People’s perception of these seem to differ by region, with Region B being a particular issue. One potential explanation for the results of Region B is that this region has significantly greater levels of crime and corruption, which means that people are less convinced that they will receive their benefits or that they can keep them secure once received.

Diconsa Question 3 Reveal