CustomerOne

Power your growth with AI

Get closer to your buyers and consumers

AI-powered decision-making can help sales and marketing teams drive a revenue lift of 10–20%. But disjointed data, complex tech stacks and siloed work practices are holding them back.

That’s why you need CustomerOne, a proven approach that helps organizations drive sustainable revenue growth. It brings together analytics, ready-to-use assets and technology, an agile operating model, and capability-building power to enable sales and marketing teams to drive more valuable customer relationships, sales growth, and smarter pricing decisions.

Powered by QuantumBlack, AI by McKinsey, we use a Hybrid Intelligence approach to reveal customer insights, identify opportunities for growth, and deliver lasting impact at speed. Our approach allows us to combine human understanding with machine and AI intelligence.

Personalization & CVM

With CustomerOne, marketers can activate capability at scale and put customer lifetime value on a new trajectory—driving double-digit revenue growth, superior retention, and richer, long-term relationships.

Sales Growth & Pricing

CustomerOne equips sales teams with AI, technology, predictive analytics, and human intelligence to make critical decisions across sales growth and pricing, which helps organizations realize 10–20% revenue growth.
We strive to provide individuals with disabilities equal access to our website. If you would like information about this content we will be happy to work with you. Please email us at: McKinsey_Website_Accessibility@mckinsey.com
We strive to provide individuals with disabilities equal access to our website. If you would like information about this content we will be happy to work with you. Please email us at: McKinsey_Website_Accessibility@mckinsey.com

Explore more

CustomerOne brings the best of AI, assets and technology, agile operating model, and capability building to help marketing and sales teams drive deeper customer relationships through personalization, sales growth, and data-driven pricing.
We strive to provide individuals with disabilities equal access to our website. If you would like information about this content we will be happy to work with you. Please email us at: McKinsey_Website_Accessibility@mckinsey.com

Our people

We strive to provide individuals with disabilities equal access to our website. If you would like information about this content we will be happy to work with you. Please email us at: McKinsey_Website_Accessibility@mckinsey.com

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