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Special collection

Global surveys of consumer sentiment during the coronavirus crisis

Special Report

Survey

European consumer pessimism intensifies in the face of rising prices

– The latest Europe Consumer Pulse Survey shows an ongoing trend toward pessimism about economic recovery, coupled with widespread concern about inflation.

Highlights

Article

US holiday shopping 2021: Strong demand meets big challenges

– As holiday shopping ramps up—and supply-chain issues persist—forward-looking retailers are already doing things differently.... Maintaining customer loyalty will be key.
Article

The great consumer shift: Ten charts that show how US shopping behavior is changing

– Our research indicates what consumers will continue to value as the coronavirus crisis evolves.
Article

How US consumers are feeling, shopping, and spending—and what it means for companies

– The latest Consumer Pulse survey shows that, across America, people have simultaneously embraced new behaviors and reverted to... old ones. What will they do next?

Surveys by country