Insights on Operations

Taking the measure of product development

Taking the measure of product development

Is the way you measure product-development performance harming your company’s health? New research suggests that it might be.
Article

Digitally enabled reliability: Beyond predictive maintenance

– To capture everything digital can offer in increasing reliability and reducing costs, companies should boost their digital-maintenance... ambitions.
Article

The new frontier: Agile automation at scale

– Large-scale automation of business processes requires a new development approach.
Survey

The automation imperative

– As many organizations move to build their automation capabilities, recent survey results suggest that certain best practices will... differentiate successful efforts from others.
Article

One-size-rarely-fits-all: Tailoring procurement synergies to the deal

– In mergers, a traditional one-size-fits-all approach for procurement synergies takes too long and leaves too much money on the... table. To deliver more value sooner, match the levers you use to the deal archetype.

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Operations Blog

Short, sharp insights on all aspects of operations

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Collection

Zero-based budgeting

ZBB aligns resources where they will matter the most and creates a culture of cost management to sustain the change over time.

Digital Manufacturing

Article

Mapping heavy industry’s digital-manufacturing opportunities

– Manufacturing digitization could boost heavy-industry profit margins by three to five points—but only if people can make... the new technologies work at scale. The first article in a new series looks at the opportunity and the sector’s progress.
Report

How digital manufacturing can escape ‘pilot purgatory’

– Despite enthusiasm for digital manufacturing, few companies have realized its potential at scale, according to our new survey.... Six success factors can help.
Report - McKinsey Global Institute

Making it in America: Revitalizing US manufacturing

– The erosion of US manufacturing isn’t a foregone conclusion. The decade ahead—with increased demand, new technology,... and value chain optimization—will give the sector a chance to turn around.
Report

Industry 4.0: Reinvigorating ASEAN manufacturing for the future

– New digital technologies can help Southeast Asian manufacturers reassert their place in the global landscape.

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MORE INSIGHTS

Article

The route to no-touch planning: Taking the human error out of supply-chain planning

– Slow, manual supply-chain planning processes can be a thing of the past, with machines taking on repetitive tasks that aren’t... a good use of human capacity.
Article - McKinsey Quarterly

Shaking up the value chain

– Data and digitization are creating a growing array of value-creation choices in industries as diverse as pharmaceuticals, mining,... and energy.
Article

The risks and rewards of outsourcing

– In the digital age, companies in the energy and materials industries must balance the classic advantages of outsourcing a segment... of the value chain with the new realities of shutting down their strategic options if a supplier becomes too powerful.
Podcast

Zero-based budgeting revisited: Why this time is different

– This budgeting concept allows senior-leadership teams to put their money where their strategy is, aligning resources with business... priorities and setting the example from the top.
Article

How data is changing the pharma operations world

– Pharma companies have a great opportunity to turn a buzzword into exponential impact.
Article

Does your airline still cross seat belts? A ten-point lean checklist for leaders

– Wasteful processes abound at many supposedly lean airlines. How does yours measure up?
Article

Zero-based productivity: The power of informed choices

– Extending the tenets of zero-based budgeting across the full cost base can transform performance.
Article

Getting capital projects back on track: Six elements of a successful turnaround

– Leaders don’t want their projects to be in a turnaround situation, but that often happens. Here are some tactics for resolving... problems quickly.
Article

Get more procurement value from M&A—even before closing

– Most companies wait until after a merger closes to pursue procurement synergies. But time is money, and several companies have... shown how to get a head start on capturing value.
Article - McKinsey Quarterly

Accelerating product development: The tools you need now

– To speed innovation and fend off disruption, R&D organizations at incumbent companies can borrow the tools and techniques... that digital natives use to get ahead.
Article

Walk before you fly—capturing the digital opportunity in airlines

– A focused approach to digitization can help airlines create value faster than overambitious transformations do.
Article

Productivity across the global mining sector is starting to improve

– Our latest data show an upward trend—from a low base.
Article

A transformative experience for leading a transformation

– Giving senior leaders hands-on, digitally enhanced experience with lean management helps kick-start a transformation.
Interactive - McKinsey Quarterly

Five Fifty: Lights out

– Are your factories and warehouses operating in the dark? They might be soon.
Article

OFSE quarterly: Continued rise of North American shale amid increasing oil prices

– As oil prices rise to levels not seen since 2014—primarily due to geopolitical risk and production cuts—we expect... to see further improvements in the OFSE sector and a renewed emphasis on North American shale.
Interview

A study in complex change: Transforming a global public-sector organization

– Agus D. W. Martowardojo discusses the strategies and culture changes he implemented to set a new path for Bank Indonesia.
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Customer experience

Creating competitive advantage by putting customers first and managing their journeys.

Featured publications

Collection

The great re-make: Manufacturing for modern times

– What does “great” operational excellence look like and how do we get there?
Collection

The work of leaders in a lean management enterprise

– Learn what successful lean leaders do to integrate new technologies and approaches, and to ensure that the practices that support continuous improvement also improve continuously.
Unlocking Industrial Resource Productivity
Book

Unlocking Industrial Resource Productivity

– This e-book examines five core beliefs to increase profits through energy, material, and water efficiency.

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