Our Offerings

We offer a world-class curriculum in the most significant functional areas of advanced operations.

Featured Offerings

Digital Manufacturing

Clients learn about digital use cases and have the chance to evaluate their usability and profitability. They also learn to start, scale, and sustain a digital-manufacturing transformation and develop the required technical, management, and people skills. Our Centers for Digital Manufacturing are in Aachen, Beijing, Chicago, Singapore, and Venice.

Digital Supply-Chain Management and Warehousing

Clients learn about automation in the warehouse, dynamic network and routing optimization, automated root-cause analysis, advanced analytics in forecasting and demand planning and the path to ‘no touch’ order processing. Our Centers for Digital Supply Chain are in Aachen, Beijing, Chicago, Karlsruhe, Singapore, and Venice.

Operations

Digital Service Operations

This program offers clients an integrated, cohesive solution for process redesign, automation, advanced analytics, business-process outsourcing, and digitization to transform offices for greater effectiveness. Our Center for Digital Service Operations is in Venice.

Digital Quality Management

Participants learn about role of quality in a lean environment, how to apply lean thinking to enhance the effectiveness of quality control and quality assurance, and how to secure the right balance between reactive and preventive quality. They also learn how digital solutions can optimize quality management overall. Our Centers for Digital Quality Management are in Aachen, Beijing, Singapore, and Venice.

Lean Manufacturing

Clients learn about lean principles and experience significant change by using lean tools in the production of real products. They build capabilities to act as change agents in large-scale transformations including how to manage performance for continuous improvement. Our Centers for Lean Manufacturing are in Amsterdam, Beijing, Darmstadt, Gurugram, Salvador, Venice, and Yekaterinburg.

Digital Procurement

In strategic procurement, digital technologies are used to speed up data access and cleaning from multiple ERP systems, so companies can analyze larger data sets for greater savings insights. In operational procurement, digital is used to make the processes more consistent. Our Centers for Digital Procurement are in Aachen , Beijing, and Singapore.

Lean Supply Chain Management & Warehousing

Clients acquire skills and learn how to apply lean principles to improve cost, quality and service in a warehouse context and to manage performance for continuous improvement and long-term sustainability. Our Centers for Lean Supply-Chain Management & Warehousing are in Atlanta, Gurugram, Karlsruhe, and Venice.

Smart Product Development

This offering pairs digital technologies with the principles of design to value and design to cost. This combination, along with product modularization and portfolio complexity, allows companies to develop cost-competitive products and increase the value perceived. Our Centers for Smart Product Development are in Aachen, Beijing, Singapore, and Venice.

Resource Productivity

Clients learn about energy-savings principles in a real-life production environment. These principles include how to integrate energy-productivity thinking into plant operations, production planning, and product design. Our Centers for Resource Productivity are in Atlanta, Beijing, Singapore, and Venice.

Lean Service Operations

Clients acquire lean-management skills including performance management and value-stream mapping and practice them in typical service-operations environments, such as mortgage processing, sales in a bank branch, and manufacturing back offices. Our Centers for Lean Service Operations are in Amsterdam, Atlanta, Gurugram, Salvador, Venice, and Yekaterinburg.

Leadership Development

Leadership Development

Clients develop the skills to engage, energize, and drive change across the organization. They learn what motivates people and drives their behavior at all levels of an organization, and they practice using these concepts to influence and mobilize others. Our Centers for Leadership Development are in Aachen, Atlanta, Beijing, Chicago, Gurugram, Singapore, and Venice.

Marketing and Sales

Developing a market-beating company requires true organizational change. With our new approach to commercial transformation—the process of upgrading marketing, sales, and pricing—clients learn how to build their commercial-excellence capabilities across industries. Improved marketing and sales will strengthen revenue and margins and deliver sustainable above-market growth. Our Center for Marketing and Sales is in Gurugram.

Strategy and Corporate Finance

Senior executives, strategy and finance teams, and middle managers learn from interactive, customized workshops to identify the main opportunities to improve their strategies. They also learn the fundamentals of value creation and how to apply them. Our Center for Strategy and Corporate Finance is in Gurugram.

Contact the McKinsey Capability Center