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Digital Insights

How top companies excel with digital and analytics

Six key areas to help senior executives manage a tech-enabled transformation.
Survey

Global AI Survey: AI proves its worth, but few scale impact

– Most companies report measurable benefits from AI where it has been deployed; however, much work remains to scale impact, manage... risks, and retrain the workforce. A group of high performers shows the way.
Article

The CEO’s new technology agenda

– Technology performance has become critical to business success. Here’s how a CEO can focus the technology function on a... company’s strategic priorities.
Article - McKinsey Quarterly

Digital transformation: Improving the odds of success

– Most digital transformations don’t yield the benefits that leaders expect. New research shows that five practices maximize... the chance of extraordinary outcomes.
Article

The risk-based approach to cybersecurity

– The most sophisticated institutions are moving from a “maturity based” to a “risk based” approach for managing cyberrisk. Here... is how they are doing it.

McKinsey Digital: Special collections

Essential content on key issues in digital reinvention, from modernizing IT to competing in digital ecosystems.

Trending topics

Podcast

How to master the seven-step problem-solving process

– Structured problem solving can be used to address almost any complex challenge in business or public policy.
Article

Winning in automation requires a focus on humans

– While organizations are often tempted to use automation to eliminate work, looking at the customer experience for growth opportunities... can maximize returns on automation investments.
Article

Agile in enterprise resource planning: A myth no more

– ERP transformations are never easy. Agile can help improve your results.
Article

Growing your own agility coaches to adopt new ways of working

– Agile coaches play a vital role in enterprise-wide agile transformations. To develop enough coaches, companies should create specialized... training academies.
Survey

Five moves to make during a digital transformation

– Surveyed executives confirm that digital transformations rarely achieve success. But in those that do lie the structural elements... that may help organizations overcome the odds.

Digital blog

Our short takes on everything from digitization to design.

Industry perspectives

Article

Decoding digital transformation in construction

– Few engineering and construction companies have captured the full benefit of digital. Five practices can help E&C companies move beyond isolated pilots and unlock digital’s value across their enterprises.
Article

The customer mandate to digitize collections strategies

– Customers told us that more calling won’t improve lenders’ contact and recovery rates. Here’s what they said does work.
Article

Promoting an overdue digital transformation in healthcare

– Research from over 30 countries offers insight into providing digital healthcare, including practical steps for key stakeholders.

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MORE INSIGHTS

Article

Accelerating revenue growth through tech-enabled commercial excellence

– Industrial companies are transforming revenue growth by using digital technologies and analytics to tap into next-generation commercial... levers.
Article

A new mandate for the oil and gas chief information officer

– In an increasingly data-dependent sector, oil and gas companies need to scale up their use of technology across the enterprise... rapidly. Success will involve reframing the CIO’s role in driving not only digital transformation but also business outcomes.
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How airlines should manage IT failures and security breaches to improve operational stability

– To face up to challenges stemming from digital innovation, airline executives should work to secure technology delivery, manage... cyberrisk, and address costs, among other actions.
Article

Capturing value from IT infrastructure modernization in the public sector

– Government agencies have struggled to match the private sector in modernizing IT infrastructure. By reimagining the business case... and executing more effectively, they can unlock value through greater efficiency and improved performance.
Article

How industrial incumbents can create new businesses

– In the face of what can feel like nonstop threats from new entrants, incumbent industrial companies can create new businesses... of their own that can mitigate the risk.
Article

Accelerating the impact from a tech-enabled transformation

– Industrial companies that follow a comprehensive playbook can capture more than twice as much value as organizations focused on... technology alone.
Article

Consumer-data privacy and personalization at scale: How leading retailers and consumer brands can strategize for both

– Customer concerns about the security and privacy of their online data can impede personalized marketing at scale. Best-practice... companies are building protections into their digital properties.
Article

Why industrials should pursue a tech-enabled transformation now

– Shifting market dynamics and rising competition compel industrial companies to overhaul their organizations to harness technology.
Article

IT modernization in insurance: Three paths to transformation

– Insurance companies can reap significant benefits from overhauling their core IT systems. Deciding which approach to choose depends... on a range of considerations.
Article

Four pathways to digital growth that work for B2B companies

– Here’s what it takes for industrial companies to outgrow their peers and create sustainable value from digitization at scale.
Interactive - McKinsey Quarterly

Five Fifty: Innovating bold

– Want a more innovative company? Check your aspirations—and your willingness to make tough
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