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Confronting the risks of artificial intelligence

April 2019—With great power comes great responsibility. Organizations can mitigate the risks of applying artificial intelligence and advanced analytics by embracing three principles.

Artificial intelligence

Article

Leading your organization to responsible AI

– Company values can offer a compass for the appropriate application of AI, but CEOs must provide employees with further guidance.
Article - McKinsey Global Institute

Tackling bias in artificial intelligence (and in humans)

– AI has the potential to help humans make fairer decisions—but only if we carefully work toward fairness in AI systems as... well.
Discussion Paper - McKinsey Global Institute

Tackling Europe’s gap in digital and AI

– Europe’s average digital gap with the world’s leaders is now being compounded by an emerging gap in artificial intelligence.
Podcast

The ethics of artificial intelligence

– In this episode of the McKinsey Podcast, Simon London speaks with MGI... partner Michael Chui and McKinsey partner Chris Wigley about how companies can ethically deploy artificial intelligence.
Interactive

The executive’s AI playbook

– It’s time to break out of pilot purgatory and more effectively apply artificial intelligence and advanced analytics throughout... your organization. Our interactive playbook can help.

Data strategy

Article

Collaborating for the common good: Navigating public-private data partnerships

– Public-private data collaboration holds great promise for solving some of society’s toughest challenges, but a holistic... data-governance framework is needed to help build trust and address risks.
Interview - McKinsey Quarterly

Building a tech-enabled ecosystem: An interview with Ping An’s Jessica Tan

– A culture of innovation and failing fast drives the Chinese financial conglomerate’s expansion beyond traditional sector... boundaries and its early adoption of emerging technologies.
Interactive - McKinsey Quarterly

Five Fifty: The data disconnect

– Companies may have more data than ever, but not everyone is making money with it.

Organizing for analytics

Article

Fusing data and design to supercharge innovation—in products and processes

– While many organizations are investing in data and design capabilities, only those that tightly weave these disciplines together... will unlock their full benefits.
Article

Rebooting analytics leadership: Time to move beyond the math

– To help their organizations capitalize on artificial intelligence and analytics, CAOs must do more than demonstrate their technical... chops. They need to lead like a Catalyst.
Article - McKinsey Quarterly

The cornerstones of large-scale technology transformation

– A clear playbook is emerging for how to integrate and capitalize on advanced technologies—across an entire company, and... in any industry.
Interview - McKinsey Quarterly

Why data culture matters

– Organizational culture can accelerate the application of analytics, amplify its power, and steer companies away from risky outcomes.... Here are seven principles that underpin a healthy data culture.

Featured publications

Collection

Crossing the frontier: How to apply AI for impact

Cut through the noise around artificial intelligence with this collection of our latest thinking on where and how best to use AI in your organization.
Collection

Analytics comes of age

Analytics and artificial intelligence are reshaping organizations and the entire business landscape. Learn how to capture the value by embedding them in your business.

Expert views

Commentary - McKinsey Quarterly

Building data-driven culture: An interview with ShopRunner CEO Sam Yagan

– Sam Yagan, current ShopRunner CEO, cofounder of OkCupid, and former Match Group CEO, discusses the importance of culture for driving data-based decision making, innovation, and, ultimately, company success.
Video

How China’s fintechs serve the underserved: An interview with CreditEase CEO Ning Tang

– Fintechs that succeed in the Chinese market know how to use technology to adapt to local conditions, improve efficiency, and service... small businesses. Here’s how it’s done.
Video

The AI factor in talent management: An interview with Catalyte’s Jacob Hsu and Mike Rosenbaum

– Top executives at one innovative software development firm share how they harnessed artificial intelligence to create a more diverse—and... more productive—workforce.
Interview - McKinsey Quarterly

How NBCUniversal is creating ‘pull’ for analytics

– To realize the full potential of data analytics, start with your people and their needs, says Cameron Davies, the company’s... head of corporate decision sciences.
Video - McKinsey Global Institute

Kai-Fu Lee’s perspectives on two global leaders in artificial intelligence: China and the United States

– Kai-Fu Lee shares his perspectives on developing and adopting artificial intelligence in China and the United States with McKinsey... Global Institute partner Michael Chui.

INDUSTRY PERSPECTIVES

Article

Artificial-intelligence hardware: New opportunities for semiconductor companies

– Artificial intelligence is opening the best opportunities for semiconductor companies in decades. How can they capture this value?
Article

Advanced analytics in asset management: Beyond the buzz

– Leading firms are applying advanced analytics across the full asset-management value chain—with real-world results.
Article

The building blocks telcos need to create their digital-and-analytics DNA

– Telcos need to rewire themselves to work in agile ways and make data-driven decisions to keep up with customers’ increasing... demands for simple digital experiences, among other challenges.
Article

Boosting mall revenues through advanced analytics

– When a mall operator uses advanced analytics to select tenants, optimize mall layout, and determine rents, its revenues can rise... by 20 percent.
Article

Powerful pricing: The next frontier in apparel and fashion advanced analytics

– Leading apparel retailers are embracing advanced analytics and blending intuition with science to price smarter.

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More insights

Article

Development in the mobility technology ecosystem—how can 5G help?

– Technology-driven ecosystems are emerging in the automotive industry. Here’s what companies need to know about the new automotive... technology stack, the players driving this transformation, and the issues they are grappling with.
Article - McKinsey Quarterly

The drumbeat of digital: How winning teams play

– Pace and power go hand in hand for digital leaders, which typically run four times faster and pull critical strategic levers two... times harder than other companies do.
Executive Briefing - McKinsey Global Institute

Artificial intelligence in the United Kingdom: Prospects and challenges

– The United Kingdom is one of Europe’s AI leaders, and now needs to build on its strengths and tackle weaknesses.
Article - McKinsey Global Institute

Tackling bias in artificial intelligence (and in humans)

– AI has the potential to help humans make fairer decisions—but only if we carefully work toward fairness in AI systems as... well.
Article

Automation in retail: An executive overview for getting ready

– Automation will reshape retail business models and the broader value chain, creating organizations with fewer layers and a better... trained and trusted workforce empowered by real-time data and analytics. The winners in the sector will be those who understand these implications and act quickly to address them.
Discussion Paper - McKinsey Global Institute

‘Tech for Good’: Using technology to smooth disruption and improve well-being

– Focusing on innovation, skills, and labor fluidity will be keys to good social outcomes of technology adoption.
Report

How artificial intelligence will transform Nordic businesses

– AI is driving a substantial part of the automation potential in the Nordics, and it could unlock $80 billion of value for businesses.
Interview

Managing data as an asset: An interview with the CEO of Informatica

– Anil Chakravarthy draws on his experience leading a data-management business to discuss new technical and organizational approaches... that help companies create value with data.
Article - McKinsey Quarterly

Confronting the risks of artificial intelligence

– With great power comes great responsibility. Organizations can mitigate the risks of applying artificial intelligence and advanced... analytics by embracing three principles.
Article - McKinsey Quarterly

A new housing ecosystem: $3.8 trillion under one roof

– Digital platforms open new opportunities for connecting, integrating, and reimagining a traditional sector. Zeroing in on specific... segments and pain points shows how.
Article

Fusing data and design to supercharge innovation—in products and processes

– While many organizations are investing in data and design capabilities, only those that tightly weave these disciplines together... will unlock their full benefits.
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