Digital Academy

Build digital capabilities to accelerate organizational performance

The ability to deliver in a digital world is more important than ever. Complexity, pace of change, and customer expectations are all rising. To be effective, today’s professionals need to master a new set of core capabilities. This includes agile, design thinking, foundational technical knowledge, and a more nuanced set of leadership skills. However, building digital capabilities can be hard. Knowledge, skills, and behaviors must be aligned with how a role creates value for the business.

Digital Academy empowers organizations to build these capabilities and achieve “the art of the possible” in digital. We use a broad range of learning interventions to help individuals and organizations develop foundational knowledge, mindsets, and skills on core digital and agile topics in order to deliver measurable and sustained business impact.

Our Approach

Our programs help organizations build the capabilities needed to realize their digital aspirations.

Digital Academy partners with organizations on their most pressing digital needs, from targeted capability building for digital skills, to supporting end-to-end agile transformations, and building enterprise-wide capabilities at scale. We blend interactive simulations with online courses, on-the-job learning, expert coaching, peer forums, and more.

Digital awareness and literacy

Build a consistent language and tone for digital adoption across the enterprise. We help organizations educate a broad set of employees on baseline foundational knowledge, such as how to extract value from digital technologies and how to drive tech-enabled innovation from the front line.

Enabling critical digital roles

Help employees in critical roles – like product owners, agile coaches, and digital marketers – build a comprehensive set of skills in such key areas as design thinking, shaping an MVP, agile marketing, and personalization.

Leading in a digital world

Inspire leaders and help them build the hard and soft skills needed to drive transformations. Our programs focus on developing core leadership capabilities, while fostering agile mindsets and technical awareness to set high aspirations.

In-house learning capabilities

Partner with organizations to build their own scalable, in-house capability building infrastructure to change behavior and capture sustained impact.

Why Digital Academy

Changing behavior

Our programs focus on changing day-to-day mindsets and behaviors through a broad range of techniques including expert and peer coaching, on the job observation and feedback, reflection exercises, and simulations.

Digital expertise

Our programs draw from our deep expertise on digital and agile topics, as our McKinsey Digital practice has served nearly 6,500 clients on their largest digital projects since 2014, supported by our ~2,000 technical experts.

Strategy driven

We understand each organization’s context, goals, and challenges, and we craft targeted programs that directly tie to drivers of value. We embed our capability building programs in our broader support of the organization’s digital and agile transformation efforts.

Our Impact

Building foundational digital literacy for top leaders at a LATAM bank

A Latin American bank is in the midst of a multi-year enterprise-wide digital transformation. The CEO realized that upskilling the bank’s senior leaders with foundational knowledge on core digital topics was essential to the transformation’s success.

Digital Academy partnered with the executive team to deploy a curated suite of on-demand online courses to the bank’s top 450 leaders, covering topics like design thinking, building an MVP, and agile. The courses were designed to be the foundation first phase of a deeper capability building program for leaders and practitioners.

After the initial senior leadership group completed the program, over 90 percent said the knowledge and capabilities they learned would empower them in their day-to-day jobs. One leader shared that the learning “let me develop a new mindset to be ready to tackle our current challenges.” Ninety-seven percent said they would recommend the courses to colleagues.