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McKinsey Capability Centers

Learning through experience

We help our clients significantly improve their performance through experiential learning—with dedicated facilities and virtual environments.

Every corporate transformation begins ambitiously, with leaders setting aggressive goals and predicting big improvements in productivity. But the results often fall far short of expectations.

McKinsey's global network of capability centers helps companies to promote lasting and significant change by addressing three issues often overlooked in performance-transformation programs: leadership, employee mindsets, and capability building.

A safe environment to take risks and experiment

Unlike traditional corporate training programs, McKinsey Capabilities Centers create opportunities for experiential learning—people actively practicing skills, rather than sitting in a classroom. Participants spend more than 80 percent of their time in realistic work settings that mimic factories, offices, and even call centers. They collaborate to solve problems and tackle real-time challenges, sometimes implementing multiple strategies. And by creating a "safe" environment for experimentation, the training atmosphere encourages teams to propose and test bold, innovative solutions that might appear too risky in the field.

Performance improvements of more than 50 percent

Cognitive research has consistently shown that "learning by doing" is the best method for teaching adults—it accelerates learning and enhances retention. While traditional on-the-job training typically requires four to six months to build capabilities across a large team, our facilities can accommodate large groups for short programs—a week or less. Three months after attending a McKinsey Capability Center program, participants' recall rates are seven times higher than those observed with traditional lectures or discussions. Our programs can produce improvements of more than 50 percent on metrics such as productivity, working capital utilization, and quality.

A global network

All of our centers follow the same training philosophy, allowing us to provide a global, unified approach to transformations. But each location has a few unique features and focus areas.

Explore the individual locations and offerings

McKinsey Capability Centers Extranet

McKinsey Capability Centers Extranet

Learn more about our global capability center network and the individual locations and offerings.

Our people

Enno de Boer

Expert Partner, New Jersey
Leads our global work in digital manufacturing and our global network of Digital Capability Centers

Martin Joerss

Senior Partner, Hamburg
A leading expert in the transportation and logistics industry, including shipping and ports. Brings insight to logistics service providers seeking...


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