Digital Insights

How concept sprints can improve customer-experience innovation

The concept sprint is a fast five-day process for cross-functional teams to brainstorm, define, and model new approaches to business issues.
How concept sprints can improve customer-experience innovation

How to build a data-first culture for a digital transformation

– Getting better data is key to eliminating the unknowns of a digital transformation. At Sprint, as CDO Rob Roy explains, leaders... called for a new company culture that put data first.

A new posture for cybersecurity in a networked world

– As the dangers mount, current approaches aren’t working. Cyberrisk management needs a root-and-branch overhaul.

Agile with a capital ‘A’: A guide to the principles and pitfalls of agile development

– Understanding the true principles of agile can give companies the ability to work quickly, boosting efficiency and product success,... and, ultimately, creating real, lasting value.

Detailing the new landscape for global business services

– To ensure the long-term success of shared-services programs, leaders must develop new digital capabilities and account for a changing... geopolitical environment.

Digital blog

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Check out our digital blog—where we post short takes on everything from digitization to design.

Featured Publications


Winning in digital ecosystems

– The industry landscape is going through an upheaval as digital ecosystems take shape. This issue of Digital McKinsey Insights... looks at how companies will need to embrace new relationships and ways of collaborating.

Digital Reinvention: Unlocking the ‘how’

– A selection of our latest thinking on how companies can carry out successful digital reinventions

Introducing the next-generation operating model

– A collection of articles that builds on Digital McKinsey's longstanding experience in digital and lean management transformation... at scale, with a focus on newer thinking and developments in digital services and operations.

Trending topics

Article - McKinsey Quarterly

Competing in a world of digital ecosystems

– New players and blurring sector borders are starting to influence the competitive outlook in a wide range of industries. Here’s a close-in look at changes afoot in automobiles and banking.

Rethinking customer journeys with the next-generation operating model

– This operating model offers business leaders the opportunity for wins in customer experience, cost reduction, and prospects for... growth.

A CEO guide for avoiding the ten traps that derail digital transformations

– Transforming your business has risks. Successful leaders know how to spot them and avoid them.

How the implementation of organizational change is evolving

– Digital solutions pose new and unique challenges to the implementation of major change efforts. But the capabilities that support... better outcomes remain as critical as ever, a new survey shows.

Making a secure transition to the public cloud

– As enterprises scale up their use of the public cloud, they must rethink how they protect data and applications—and put... in place four critical practices.

Industry perspectives

Article - McKinsey Quarterly

Resetting the cost base

– Technology is creating opportunities and threats for the supplies of traditional industries from utilities to pulp and paper to construction.

The rail sector’s changing maintenance game

– How can rail operators and OEMs benefit from the disruption brought on by digitization?

Digital in R&D: The $100 billion opportunity

– Digital promises to transform R&D productivity over the next decade. What will it take to realize this potential?

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Accelerating the shift to a next-generation operating model

– Digital-native companies have captured value by mastering the use of next-generation operating models. Now established companies... must race to catch up.

The future of risk management in the digital era

– We collaborated with the Institute of International Finance (IIF) and more than 50 institutions around the world, including banks,... regulators, and fintechs, to explore critical questions on the future of risk management. This report aims to answer these questions and shares insights to help organizations navigate a digital transformation of the risk function—now and in the long term.
Article - McKinsey Quarterly

Why digital transformation is now on the CEO’s shoulders

– Big data, the Internet of Things, and artificial intelligence hold such disruptive power that they have inverted the dynamics... of technology leadership.

Facing digital disruption in mobility as a traditional auto player

– OEMs and suppliers can compete—but it won’t be easy. Focusing on four dimensions will be crucial.

Digital machinery: How companies can win the changing manufacturing game

– Amid rising competition, commoditization, and price pressure, digital transformation is crucial for machinery and production plant... manufacturers. Here’s how to start off.

More than a feeling: Ten design practices to deliver business value

– As design thinking nears its 50th birthday, many companies still struggle to realize value from design. Those that succeed often... follow ten best practices.

Five keys to digitizing aerospace and defense companies

– Most aerospace and defense companies have launched digital transformation efforts. Few of them are working out. Here’s how... to get better results.
Report - McKinsey Global Institute

Digital China: Powering the economy to global competitiveness

– China, already a global force in digital technologies, is set to experience huge shifts in revenue and profits as businesses digitize,... boosting the economy’s international competitiveness.
Podcast - McKinsey Global Institute

What is the future of work?

– A new podcast series from the McKinsey Global Institute explores how technologies like automation, robotics, and artificial intelligence... are shaping how we work, where we work, and the skills we need to work.

How the mall business can reinvent itself for the digital age

– The digital shopping revolution offers new opportunities to mall operators agile enough to seize them.

The future of connectivity: Enabling the Internet of Things

– With new connectivity technologies unlocking opportunities along the IoT value chain, companies must create detailed plans to... harness their potential.

Reflections on digital M&A

– What exactly is digital M&A and how does it compare with garden-variety deal making?

To survive in the age of advanced cyberthreats, use ‘active defense’

– Anticipating attacks, responding to them in real time, setting traps to contain them, and protecting assets according to their... value can help companies stop sophisticated cybercriminals.

Digitizing the state: Five tasks for national governments

– Public authorities cannot build great digital services on their own. They need national governments to provide the right conditions... for them to succeed.

Digital transformation: Raising supply-chain performance to new levels

– Combining digital applications with operational changes helps yield significant performance improvements that stand the test of... time.

Harnessing the power of digital in US government agencies

– A focus on customer journeys, a dedicated digital team, agile methods, and strong talent can help government agencies move beyond... incremental improvements and achieve transformative change.