Vik draws on his dual expertise in banking and business technology to assist major banks in North and South America with their large turnaround and transformation programs. As coleader of McKinsey’s global digital-banking work, he focuses on helping banks to enhance their competitive position by upgrading their digital capabilities across a wide array of areas, from online/mobile to automation to data and analytics. Vik also helps clients to define and execute changes in their operating models and growth strategies to better navigate the new economics of 21st-century banking.
His recent work includes the following:
- helping a top-five bank to develop and launch a signature-process reengineering and digitization program that targeted hundreds of millions of dollars in efficiencies and revenue generation across the institution’s eight biggest processes
- replatforming a large bank’s mortgage operations and technology by installing lean processes, optimizing technology for business needs, and redesigning the sales structure
- using the optimum-wealth-trust technology platform to help a major US wealth manager identify 60-plus important functionalities and hundreds of subfunctionalities that informed decisions on cost, risk, and business needs
A frequent speaker at industry events and McKinsey client forums globally, Vik is also actively involved in the Chicago community, supporting economic-development efforts with several business leaders and organizations.
McKinsey minute: Three stages of digital organization, McKinsey on Marketing and Sales, October 2015
PegaWORLD 2014: Becoming a digital enterprise, YouTube, June 2014
“‘Transformer in chief’: The new chief digital officer,” McKinsey & Company, November 2015
Wharton School, University of Pennsylvania