Tunde leads Digital McKinsey in the United Kingdom. He serves major financial institutions and social-sector organizations on issues of strategy, organization, operations, and technology.
In one recent project, Tunde helped a major bank shape a design-led reimagination of its customer journeys, including account opening and loan origination. Using an iterative design approach that observed how customers interacted with online and physical channels, he helped create digitally enabled experiences as intuitive and simple as the world’s best apps. The impact included cutting the average time for account opening to 12 minutes from 1 hour.
Tunde also worked with the board of a large UK company to review the performance and viability of one of its subsidiaries, which was leveraging unique technology to compete in the foreign-exchange space. He conducted a deep review of the economics and technical capabilities of the business, along with comprehensive analysis of the market and competitive context, consultation with investors, and framing of strategic options. He also counseled the board on the best path forward, which included changes to the ownership structure and focus of the subsidiary.
Other projects have included helping a leading European retail bank to redesign its distribution, product-development, and marketing organization from a product- to a customer-centric structure; advising on the development of group strategy for a top-three global bank; and designing and helping implement a multiyear lean-operations transformation for a UK bank, involving more than 35,000 staff.
Tunde is also a leader of the BCSS—a network for black client-service staff at McKinsey—committed to recruiting a fair share of black talent and facilitating connectivity and mentoring relationships.
Outside McKinsey, Tunde is a trustee of the Africa Governance Initiative and a member of the Oxfam Association (the advisory board of Oxfam Great Britain).
Tunde holds a degree in electrical and electronic engineering from Imperial College London, where he was a Lucent Technologies Global Science Scholar.
“How winning banks refocus their IT budgets for digital,” McKinsey & Company, December 2014
“The rise of the digital bank,” McKinsey & Company, July 2014
“Finding your digital sweet spot,” McKinsey & Company, November 2013
“Winning in flow: Scale is everything,” McKinsey & Company, November 2011 (PDF–510 KB)
Imperial College London
MEng, electrical and electronic engineering (Lucent Technologies Global Science Scholar)