Steve has deep expertise helping healthcare companies harness the power of technology to improve their business operations and competitive position.
As the North American leader of Digital McKinsey and global leader of McKinsey's Healthcare Information Technology work, Steve serves a wide variety of healthcare organizations in developing and executing technology strategies. His clients include payors and providers, pharmaceutical and medical products companies, and IT providers to the industry.
A core component of Steve's work is helping payors and providers improve IT performance and returns. He also leads transformation efforts for corporate functions (including IT) at major pharmaceutical companies and medical product manufacturers. He works with clients to refine market and product strategies for IT providers to the healthcare industry, and has assisted McKinsey teams in identifying and evaluating IT-based business opportunities for healthcare companies and new entrants to the industry.
An active developer of knowledge, Steve contributes to both the McKinsey Quarterly and McKinsey on Business Technology, and he serves on panels addressing the role of IT in healthcare.
“Four keys to successful digital transformations in healthcare,” McKinsey & Company, April 2017
“Healthcare giant shares prescription for digital reinvention,” McKinsey & Company, April 2017
"Applying lean IT to healthcare," McKinsey & Company, December 2014
"A digital prescription for pharma companies," McKinsey & Company, November 2014
"Open data: Unlocking innovation and performance with liquid information," McKinsey Global Institute, October 2013
"Spurring the market for high-tech home healthcare," McKinsey & Company, September 2011
"The US stimulus program: Taking medical records online," McKinsey Quarterly, July 2009
VP, Information Technology