Peter leads our Consumer Goods and Retail Practice in the Asia–Pacific region, working with leading retailers and consumer companies globally to drive growth through innovation, category development, and geographic expansion, including alliances and acquisitions. In almost 35 years, he has supported many retailers in overseeing major transformation programs encompassing sourcing, end-to-end supply-chain efficiency, marketing and operational excellence, capability-building, and performance management. He has also worked with many senior executives to shape their strategic and personal agendas. Peter works across many categories, most regions, and almost all business functions.
Recent examples of Peter’s work include helping leading retailers develop online and omni-channel strategies, leveraging big data and advanced analytics to improve commercial performance and customer satisfaction, and shaping and executing growth and geographic expansion plans for retailers in the Americas, Asia, and Europe. He has also served multiple clients on new format innovation and category expansion to capture growth opportunities and improve economics. Peter helps sharpen the commercial value proposition across merchandising and marketing and works with clients to bring about organizational revitalization and build new capabilities in areas such as merchandising, purchasing, and category management. He also applies innovative lean-retailing techniques to streamline supply chains, store operations, and frontline customer service.
Peter created and hosted the McKinsey Retail Forum, a regular meeting point for industry executives, and sits on the organizing committee of the annual CEO Summit of the Consumer Goods Forum, which brings together more than 800 leaders from retailers, consumer-goods manufacturers, and service providers. His research helped lay the foundations of customer relationship management, pioneer the application of lean principles to retail operations, and develop thinking around the management of complexity. He also co-led the development of McKinsey's work on emerging market opportunities, "Winning the $30 Trillion Decathlon."
Peter started his career with the UK Atomic Energy Authority, then worked in Brazil, France, Germany, and Nigeria for Michelin. He subsequently completed an MBA at INSEAD, where on finishing first in his class, he was awarded the Henry Ford prize.
"Winning the $30 trillion decathalon," McKinsey & Company, September 2012
University of Cambridge, Churchill College