About Penny

Penny, a medical doctor by trade, leads our healthcare work across Europe. She has substantial expertise in redesigning healthcare services in order to improve life expectancy, ensure high-quality services, and reduce cost.

Penny has worked on many aspects of health system and payor strategy, such as initiatives to redesign care across care pathways, restructuring or reconfiguring providers to drive improvements in quality and cost, ensuring a well-trained and efficient workforce, and using competition and information to drive improvements in care. She serves hospitals to develop strategies for growth, improved quality of care, and financial performance and has also worked with a number of providers to transform their services.

Penny has worked with clients as diverse as local health systems, hospitals, start-up companies, and think tanks—predominantly in the United Kingdom, across Europe, and Australia. She was previously the head of strategy for the National Health Service in the United Kingdom, where she developed the NHS Plan, which is still used today as a guide for policy direction. She is also a fellow of the Royal College of Physicians, and was the vice chairman of The King’s Fund from 2006 to 2015 and the founder and director of the Cambridge Health Network. From 2004 to 2006, she served as a nonexecutive director of Monitor, the independent regulator of health foundation trusts in the United Kingdom.

Published work

New models of healthcare,” McKinsey & Company, April 2017

Global private payors: A trillion-euro growth industry,” McKinsey & Company, December 2016

Health Systems: Improving and sustaining quality through digital transformation,” McKinsey & Company, December 2016

Past experience

Department of Health (United Kingdom)
Head of strategy

Boston Consulting Group
Manager, associate partner

National Health Services
Doctor

Education

Stanford Business School
MBA

London School of Hygiene
MSc, public health administration

University College London
MD

University of Cambridge
MA, medicine