About Paul

Paul advises multicountry and global banking clients headquartered in Europe, the Middle East and Asia. His core clients include some of the world’s largest banks, based in London, Stockholm, Amsterdam and Sydney. He works with clients on a range of operational improvement challenges.

Paul’s recent client work includes:

  • developing and running branch transformation programs to increase teller efficiency and boost advisor sales effectiveness across an 1,100 branch network
  • creating and supporting the delivery of a lean banking program that covered end-to-end processes from branch to back office for more than 30,000 full-time employees of a large global bank
  • helping a global bank design and deliver a cost-reduction program
  • developing the IT strategy for a multi-business line, multicountry European bank
  • designing the cross-border IT and operations strategy for the personal lending arm of a bank in Asia that is active in 13 countries

Published work

Lean management: New frontiers for financial institutions” (PDF–4.90 MB), McKinsey & Company, 2011

Past experience

Andersen Consulting
IT consultant

Education

Cambridge University
PhD, physical sciences

Manchester University
BSc, physical sciences