Monisha brings broad experience in serving clients in the healthcare arena—including large health plans, hospital systems, retail pharmacies, pharmaceutical companies, and medical-products companies.
She leads McKinsey’s work on Medicare topics—including growth, partnerships, star ratings, risk adjustment, networks, and medical-cost management—as part of our Healthcare Systems & Services Practice. She has worked with multiple large health plans to review their Medicare business performance, diagnose areas of opportunity, define strategies for local markets, and implement improvements to capture value.
In addition, working across the healthcare system, Monisha has helped bridge the payor-provider divide. This has included developing innovative, combined strategies to reduce medical and administrative costs while improving quality, branded and nonbranded product partnerships, and vertical/horizontal integration.
Prior to joining McKinsey, Monisha practiced as a dental surgeon. She also worked at the Beth Israel Deaconess Medical Center, office of the president, helping design and implement a new operational strategy focused on the lean transformation of multiple, high-cost service lines.
“Assessing the 2015 MA Star ratings,” McKinsey on Healthcare, November 2014
“Medicare advantage: Dispelling market misconceptions,” McKinsey on Healthcare, February 2014
“Hospital revenue cycle operations: Opportunities created by the ACA,” McKinsey on Healthcare, May 2013
The Harvard T.H. Chan School of Public Health
MS, health policy and management
University of Mumbai