Dr. Michael Chui is a partner at the McKinsey Global Institute (MGI), McKinsey's business and economics research arm. He leads research on the impact of information technologies and innovation on business, the economy, and society. Michael has led McKinsey research in such areas as Big Data, Web 2.0 and collaboration technologies, and the Internet of Things.
Michael is a frequent speaker at major global conferences, and his research has been cited in leading publications around the world. His PhD dissertation, entitled "I Still Haven't Found What I'm Looking For: Web Searching as Query Refinement," examined Web user search behaviors and the usability of Web search engines.
As a McKinsey consultant, Michael served clients in the high-tech, media, and telecom industries on strategy, innovation and product development, IT, sales and marketing, M&A, and organization.
Prior to joining McKinsey, Michael served as the first chief information officer of the city of Bloomington, Indiana, where he re-architected the enterprise architecture using open source technologies and led a project that resulted in Bloomington becoming the first community in the world to offer both live and archived video streaming of public meetings on the Web.
Before that, Michael was founder and executive director of HoosierNet, Inc., a nonprofit cooperative Internet service provider that offered dial-up and broadband access to the Internet to consumers, nonprofits, governments, and businesses.
Michael is based in McKinsey's San Francisco Office.
“Regulators need to enable innovation,” Bloomberg TV Malaysia, August 2016
“Making sense of disruption,” Bloomberg TV Malaysia, August 2016
“McKinsey: IoT cyber risks have to be managed,” CNBC, May 2016
“McKinsey’s Chui: 45% of paid activities can be automated,” (Audio) Bloomberg News, February 2016
“The Internet of Things: New insights from the McKinsey Global Institute,” McKinsey & Company, July 2015
“Are we entering the age of robot CEOs?,” Bloomberg West, November 2015
“Automating the c-suite,” CNBC, November 2015
“Disruptive entrepreneurs: An interview with Eric Reis,” McKinsey Global Institute, April 2014
“Not just big data, but open data,” Yahoo Finance, December 2013
“Michael Chui: The economic potential of open data,” O'Reilly Strata Conference, October 2013
“Big Data—Michael Chui of McKinsey Global Institute,” USI Conference, September 2013
Selected published work
“Where machines could replace humans—and where they can’t (yet),” McKinsey Quarterly, July 2016
“How social tools can reshape the organization,” McKinsey Global Institute, May 2016
“Four fundamentals of workplace automation,” McKinsey Quarterly, November 2015
“An executive's guide to the Internet of Things,” McKinsey Quarterly, August 2015
“Unlocking the potential of the Internet of Things,” McKinsey Global Institute, June 2015
“Protecting student data in a digital world,” McKinsey & Company, April 2015
“How a private-sector transformation could revive Japan,” McKinsey Global Institute, March 2015
“Competition at the digital edge: ‘Hyperscale' businesses,” McKinsey Quarterly, March 2015
“Transforming the business through social tools,” McKinsey & Company, January 2015
“China's digital transformation,” McKinsey Global Institute, July 2014
“How government can promote open data,” McKinsey & Company, April 2014
“Lions go digital: The Internet's transformative potential in Africa,” McKinsey Global Institute, November 2013
“Open data: Unlocking innovation and performance with liquid information,” McKinsey Global Institute, October 2013
“Disruptive technologies: Advances that will transform life, business, and the global economy,” McKinsey Global Institute, May 2013
“Evolution of the networked enterprise: McKinsey Global Survey results,” McKinsey & Company, March 2013
“Capturing business value with social technologies,” McKinsey Quarterly, November 2012
“The social economy: Unlocking value and productivity through social technologies,” McKinsey Global Institute, July 2012
“Big Data: The next frontier for innovation, competition, and productivity,” McKinsey Global Institute, May 2011
“Internet matters: The 'Net's sweeping impact on growth, jobs, and prosperity,” McKinsey Global Institute, May 2011
“Clouds, big data, and smart assets: Ten tech-enabled business trends to watch,” McKinsey Quarterly, August, 2010
“The Internet of Things,” McKinsey Quarterly, March 2010
“Six ways to make Web 2.0 work,” McKinsey Quarterly, February 2009
PhD in computer science and cognitive science
MS in computer science
BS in symbolic systems