Lalatendu redesigns business processes by leveraging latest digital technologies. He works with banks and telecommunication firms to digitize core business processes and get dramatic performance improvement. With his support, companies perform business-critical tasks faster and more efficiently. For example, he recently helped lead an end-to-end digitization initiative that reduced an Australian bank’s average loan-processing time by 90 percent. He also introduced rapid process digitization to a Malaysian telecom provider, cutting the time required to onboard new customers by 55 percent.
Lalatendu follows the latest developments in agile engineering and DevOps methodology. He has received the full suite of agile certifications from the Scrum Alliance, confirming his commitment to helping agile teams and organizations thrive. He is a frequent speaker at agile events, conferences, and meetups across India and the United States.
As a leader of McKinsey Digital Labs in India, Lalatendu has established and nurtured a team of designers, engineers, and software specialists. These teams work with McKinsey clients in all industries, transferring digital capabilities and bringing new businesses, products, and experiences to market.
Tata Consultancy Services
Agile, DevOps consultant
Indian Institute of Management
Post Graduate Program, general management
Orissa University of Agriculture and Technology
BTech, instrumentation and electrical engineering