About Claudio

Claudio Feser is a Senior Partner of McKinsey & Company in Zurich, Switzerland. He leads McKinsey Academy, a practice offering leadership development programs for firms and their executives. He is also a member of the Shareholders’ Council, McKinsey’s Board of Directors.

In 1999, Claudio founded McKinsey’s Athens office, which he ran for six years. On returning to Zurich in late 2004, he led our Swiss office, comprising branches in Zurich, Geneva, and Casablanca, for a six-year term.

Claudio serves clients mainly in the areas of healthcare and finance (insurance, banking).

He is the author of the books Serial Innovators: Firms that Change the World and When Execution is Not Enough, both published by John Wiley & Sons in 2011 and 2016 respectively. He is also the author of several articles in the areas of leadership and organization.

Claudio holds an M.A. in economics and business administration from the University of Berne in Switzerland, and an M.B.A. from INSEAD in Fontainebleau, France. He is married and has two sons.

Videos

Speech on strategy at ZurichMinds, YouTube, 2009

Published work

CEO succession starts with developing your leaders,” McKinsey & Company, May 2015

Decoding leadership: What really matters,” McKinsey Quarterly, January 2015

Serial Innovators: Firms that Change the World, Wiley, 2011

Past experience

Shell
Head of financial management information, Switzerland
1987-90

Education

INSEAD, Fontainebleau, France
MBA

University of Berne, Switzerland
MS, business administration and economics