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Dr. Rupal Malani

Senior PartnerOhio - Cleveland

Leads our work with healthcare providers in North America; serves national, regional, and academic health systems across a broad range of strategic, operational, and organizational topics

Rupal is the leader of McKinsey’s provider work within the Healthcare Practice in North America. She serves national, regional, and academic health providers across a broad range of strategic, operational, and organizational topics.

Rupal has extensive experience supporting leaders in the design and implementation of programs that drive a meaningful step-change in performance across a holistic set of levers, including growth and operation, as well as investing in cultural changes required to create sustainability, with an end goal of unleashing the full potential of the organization to achieve its bold ambitions.

Rupal has supported multiple providers to drive sustained growth in increasingly competitive environments through digital strategy development and deployment and growth operations, including referral-integrity management, service strategy development, go-to-market strategy, inorganic growth, and the development of innovative approaches to revenue diversification. She has extensive experience supporting health systems in achieving improvements in workforce productivity, external spending, and clinical operations. Rupal combines the development of nuanced strategies with the pragmatism required to implement and achieve results.

Rupal serves on the Osler Advisory Board as well as the board of Partnerships for Families and the Hawken School. She lives in Cleveland with her husband and twin daughters.

Published work

2024 health systems outlook: A host of challenges ahead,” McKinsey & Company, December 2023

US health systems: Diversify to thrive,” McKinsey & Company, November 2022

Patients love telehealth—physicians are not so sure,” McKinsey & Company, February 2022

Emerging stronger from the crisis: What’s next for regional providers?,” McKinsey & Company, October 2021

Preparing for the next normal now: How health systems can adopt a growth transformation in the COVID-19 world,” McKinsey & Company, McKinsey & Company, August 2020

Physician employment: The path forward in the COVID-19 era,” McKinsey & Company, McKinsey & Company, July 2020

Physicians examine options in a post-COVID-19 era,” McKinsey & Company, McKinsey & Company, June 2020

Provider scale strategies: A 2018 update on the evolving landscape,” McKinsey & Company, McKinsey & Company, May 2018

Provider scale strategies: The evolving landscape,” McKinsey & Company, September 2016

Provider scale strategies: The evolving landscape,” McKinsey & Company, September 2013

The smarter scale equation,” McKinsey & Company, May 2013

Past Experience

Osler Medical Training Program, Johns Hopkins Hospital
House officer, internal medicine

Education

Icahn School of Medicine at Mount Sinai
MD

Columbia University, Mailman School of Public Health
MS, biostatistics

Columbia University
MA, quantitative finance

Wesleyan University
BA, biology