Following the user Middle East telcos on the journey to a digital customer experience

Following the user: Middle East telcos on the journey to a digital customer experience

By Enrico Benni, Dr. Jigar Patel, and Abdur-Rahim Syed
Following the user: Middle East telcos on the journey to a digital customer experience

Our new report, Following the user: Middle East telcos on the journey to a digital customer experience, highlights the opportunity for telecom players amid digital disruption. Although there is room to take advantage, many Middle Eastern telcos are behind the curve. Understanding the digital customer experience could help them build agility to compete.

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