IT enabled impressive productivity gains in the U.S. retail, retail banking, and semiconductor sectors during the 1990s. This report shows that IT was most effective when tailored to sector–specific business processes, deployed sequentially to build capabilities over time, and co–evolved with managerial and technical innovations incrementally.
The purpose of this study is to understand the reasons for Japan's dismal economic performance in the 1990s and help policy makers prioritize reforms. To achieve this, MGI analyzed Japan's output and productivity gap relative to the U.S.
Japan's primary challenge is to increase its capital and labor productivity, especially given its aging population. Export-oriented industries generally have world-leading levels of productivity, but they employ a small proportion of the population. Most Japanese work for less productive domestic companies, which drags down the overall averages.
Slow growth has led to growing unemployment problems, which the government responded to with stimulus packages. But those haven't worked very well and in fact have ballooned government deficits.
Low productivity in the Japanese retail sector is mainly because large-scale stores have not replaced the extremely unproductive traditional ones. Less productive traditional stores account for 55 percent of retail employment, while large-scale retailers account for just 12 percent.
The lack of large scale developments as well as of standard designs, methods, and materials have hampered productivity in Japan's residential construction sector.
Japanese productivity in the health care sector is lower than in the U.S. because the average length of hospital stay is four times as long as in the U.S., and the usage of prescription drugs is twice as high.