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McKinsey Knowledge
The McKinsey Quarterly features McKinsey & Company's latest thinking on business strategy, finance, and management. The ideas we collect serving clients are shared with our consultants.

Knowledge - Thought Leadership
Our location has a long-standing tradition of thought leadership and knowledge development. These ideas and experiences contribute to McKinsey's ever-expanding knowledge base that enable us to better serve our clients.

Over the past several years members of our location have published articles in The McKinsey Quarterly, The Harvard Business Review, and other standard-setting business publications. A Boston location team also won last year's McKinsey Practice Olympics, a competition in which teams of consultants present knowledge development pieces to a panel of clients and partners.
Featured Knowledge
The McKinsey Quarterly
Organizing for CRM
The McKinsey Quarterly
2004 Number 3
Anupam Agarwal, David P. Harding, and Jeffrey R. Schumacher

Companies should treat a customer-relationship – management solution as a product or service and its users as internal customers – by making it valuable, pricing appropriately, advertising, and providing after-sales support.
Read more on the McKinsey Quarterly site »
Article
Launching a World-Class Joint Venture
Harvard Business Review
February 1, 2004
David Ernst, David Fubini

Launching a world-class joint venture is complex and demanding. When executives understand the unique demands of joint ventures, and invest in early planning, the rewards can be enormous.
Download the article on the Harvard Business Review site (HBR charges a fee to download any article) »
The McKinsey Quarterly
A Product is Born
The McKinsey Quarterly
2003 Number 3
Elizabeth C. Lempres

It's time for product development to enter the information age.
Read more on the McKinsey Quarterly site »
The McKinsey Quarterly
Knowledge Management Comes to Philanthropy
The McKinsey Quarterly
2003 Special Edition: Organization
Marla M. Capozzi, Stephanie M. Lowell, and Les Silverman

Foundations are endowed with intellectual as well as financial capital. Now is the time to use it.
Read more on the McKinsey Quarterly site »
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