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February 2015—The head of the hotel company’s loyalty program, Mark Vondrasek, describes its approach to technology, guest loyalty, and disruptive new competitors.more
February 2015—New digital upstarts are threatening the bottom lines, growth prospects, and even business models of traditional service providers. It’s time for incumbents to innovate—or be left behind.more
February 2015—Introducing systematic risk-management tools, particularly in the supplier-selection process, could help mitigate problems associated with the industry.more
November 2014—By taking advantage of savings and revenue opportunities, container lines can return to profit.more
November 2014—In just six years, home-rental company Airbnb has grown exponentially—and attracted increasing regulatory scrutiny. Cofounder and CEO Brian Chesky explains why the company and cities must work together.more
August 2014—The founder and CEO of AirAsia discusses Southeast Asia’s tremendous opportunities—and significant challenges.more
December 2013—Budget carriers face difficult odds moving into the most profitable sector of the airline industry.more
May 2014—A global marketplace requires new approaches to coordinating and moving freight. The CEO of DHL Global Forwarding explains the challenges—and opportunities.more
November 2013—The digital revolution has dramatically affected how rental-car companies do business, as Hertz CEO Mark Frissora explains.more
September 2013—By 2030, 60 percent of the world’s population will live in cities. That could mean great things for economic growth—if the cities handle their expansion wisely. Here’s how.more
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