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May 2012—By improving how risk is measured—and managed—in global operations, companies can adapt to changing conditions faster than competitors.more
January 2011—Getting there means ditching today’s monolithic model in favor of splintered supply chains that dismantle complexity, and using manufacturing networks to hedge uncertainty.more
January 2011—Building bridges between senior managers is a critical step in constructing tomorrow’s global supply chain.more
November 2007—To get the most out of the purchasing function, top-performing companies redefine its role and ensure that its goals align with corporate strategy.more
August 1993—Too long the “forgotten” function, purchasing can—with the right strategic approach—powerfully enhance a company’s economic performance.more
November 2008—By focusing on the “soft” side of lean and Six Sigma initiatives, leading global companies gain substantial, scalable, and sustainable advantages.more
June 2006—Governments at all levels must deliver more for less. The principles of lean manufacturing offer surprisingly apt solutions.more
April 2006—Borrowing key principles from lean manufacturing can help the finance function to eliminate waste.more
February 2005—Proven techniques from manufacturing might be the recipe for improving productivity in restaurants.more
November 2003—In other process-, labor-, and capital-intensive industries, superb operators win. Why should airlines be different?more
May 2001—The income statements of hospitals have been ailing. The cure? Serious attention to operating efficiency.more
November 1998—Raising banks' productivity will take more than one-time cost cuts.more
Great operations are not just more efficient—they’re a source of competitive advantage. Explore how companies are creating agile supply chains and how lean-management techniques have revolutionized manufacturing and services.