High Tech, Telecoms & Internet

Internet matters

Sizing the internet economy in emerging markets
article

Sizing the Internet economy

May 2011—James Manyika and Matthieu Pelissie du Rausas discuss how the Internet impacts economic growth, job creation, and prosperity at the e-G8 Forum, a gathering of the world's top digital and Internet leaders.more

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Evolution of the networked enterprise McKinsey Global Survey results
survey

Evolution of the networked enterprise: McKinsey Global Survey results

March 2013—Executives report that the adoption of social-media tools at their companies is high—and that this usage could spur additional benefits.more

The social economy
report | McKinsey Global Institute

The social economy: Unlocking value and productivity through social technologies

July 2012—The most powerful applications of social technologies in the global economy are largely untapped. By using social technologies, companies can raise the productivity of knowledge workers by 20 to 25 percent.more

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Are your customers becoming digital junkies
article | McKinsey Quarterly

Are your customers becoming digital junkies?

July 2011—Consumer behavior is shifting rapidly as more people use digital devices and platforms intensively.more

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Elevating technology on the boardroom agenda
article

Elevating technology on the boardroom agenda

October 2012—Boards are starting to guide management by asking the right questions about technology.more

Clouds big data and smart assets Ten tech-enabled business trends to watch
article | McKinsey Quarterly

Clouds, big data, and smart assets: Ten tech-enabled business trends to watch

August 2010—Advancing technologies and their swift adoption are upending traditional business models. Senior executives need to think strategically about how to prepare their organizations for the challenging new environment.more

Protecting information in the cloud
article

Protecting information in the cloud

January 2013—IT and business executives need to apply a risk-management approach that balances economic value against risks.more

How strategic is our technology agenda
article | McKinsey Quarterly

How strategic is our technology agenda?

October 2011—CEOs should shake up the technology debate to ensure that they capture the upside of technology-driven threats. Here’s how.more

Remaking Portugal Telecom An interview with CEO Zeinal Bava
interview

Remaking Portugal Telecom: An interview with CEO Zeinal Bava

April 2011—How PT rose from the ashes of a hostile-takeover bid and then the loss of its all-important subsidiary in Brazil.more

Transforming a fixed-line incumbent An interview with Telekom Malaysias CTIO
article

Transforming a fixed-line incumbent: An interview with Telekom Malaysia’s CTIO

June 2012—Giorgio Migliarina, the chief technology and innovation officer of Telekom Malaysia, took on one of the toughest challenges in his sector: to turn a fixed-line incumbent into a lean, competitive machine—and to do it quickly. more

Succeeding in Chinas online video market
article

Succeeding in China’s online video market

July 2011—Profits are coming, but only players with the deepest pockets will survive to enjoy them.more

Whats the future of mobile banking in Europe
article

What’s the future of mobile banking in Europe?

October 2011—Bankers say mobile devices will transform retail banking but aren’t investing enough to exploit the opportunities.more

Rebooting Japans high-tech sector
article | McKinsey Quarterly

Rebooting Japan’s high-tech sector

June 2011—Japan’s once-storied high-tech sector has hit hard times. Only courageous management can restore its global competitiveness.more

Are you listening to your call center
article

Are you listening to your call center?

April 2010—Supposedly low-value calls may convey important information. Mining their content can help companies diagnose problems and make lasting business improvements.more

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The material on this page draws on the research and experience of McKinsey consultants and other sources. To learn more about our expertise, please visit the Business Technology Practice, High Tech Practice, Telecommunications Practice.