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January 2015—Consumers around the world are quickly adopting digital banking. Incumbents only have a short period to adjust to this new reality or risk becoming obsolete.more
November 2014—Digitization is challenging the very way banks operate. Yet it also represents a significant opportunity, as McKinsey’s Somesh Khanna explains.more
August 2014—The average consumer’s banking relationship is dominated by making payments. So why are banks doing so little to defend this critical beachhead?more
December 2014—Not all investments in digital appear to pay off—a selective approach is essential when digitizing the enterprise.more
November 2014—While strong growth has returned to the payments industry, disruptive forces will continue to reshape the competitive landscape.more
September 2014—Surging numbers of middle-class borrowers in emerging markets are a big factor in banking’s growth, but there’s also plenty of potential in the upper reaches.more
September 2014—Purchases of life insurance surge at a relatively high income threshold.more
October 2014—In this interview and accompanying video, Michael Zink, Citi’s head of ASEAN and country officer for Singapore, says financial institutions will succeed by focusing on what’s practical and achievable.more
September 2014—Macroeconomic developments, heightened regulation, and pressure on margins and profitability are moving risk management to the top of the agenda for CEOs and their boards.more
August 2014—Advanced analytics can transform how insurers do business, but realizing its potential requires complex, large-scale organizational changes.more
The material on this page draws on the research and experience of McKinsey consultants and other sources. To learn more about our expertise, please visit the Financial Services Practice.
The creation of knowledge supports McKinsey’s core mission: helping our clients achieve distinctive, lasting, and substantial performance improvements. We publish our insights and those of external experts to help advance the practice of management and provide leaders with facts on which to base business and policy decisions. Views expressed by third-party authors are theirs alone.