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December 2014—Not all investments in digital appear to pay off—a selective approach is essential when digitizing the enterprise.more
November 2014—While strong growth has returned to the payments industry, disruptive forces will continue to reshape the competitive landscape.more
November 2014—Digitization is challenging the very way banks operate. Yet it also represents a significant opportunity, as McKinsey’s Somesh Khanna explains.more
September 2014—Surging numbers of middle-class borrowers in emerging markets are a big factor in banking’s growth, but there’s also plenty of potential in the upper reaches.more
September 2014—Purchases of life insurance surge at a relatively high income threshold.more
October 2014—In this interview and accompanying video, Michael Zink, Citi’s head of ASEAN and country officer for Singapore, says financial institutions will succeed by focusing on what’s practical and achievable.more
September 2014—Macroeconomic developments, heightened regulation, and pressure on margins and profitability are moving risk management to the top of the agenda for CEOs and their boards.more
August 2014—Advanced analytics can transform how insurers do business, but realizing its potential requires complex, large-scale organizational changes.more
August 2014—The average consumer’s banking relationship is dominated by making payments. So why are banks doing so little to defend this critical beachhead?more
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