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Our latest thinking on the issues that matter most in business and management.
Article
Implementing generative AI with speed and safety
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Generative AI poses both risks and opportunities. Here’s a road map to mitigate the former while moving to capture the latter from day one.
Article - McKinsey Health Institute
Working nine to thrive
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Better aligning employment with modifiable drivers of health could unlock years of higher-quality life and create trillions of...
Article
Where is customer care in 2024?
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Gen Z consumers are picking up the phone, boomers are using digital chat, and AI technologies are reshaping the contact center....
Report
The cyber clock is ticking: Derisking emerging technologies in financial services
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As financial institutions actively adopt emerging technologies, they should act now to future-proof themselves against growing...
Article
What is economic inclusion?
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Economic inclusion is when people not only have their basic subsistence needs met but also are productive, fulfilled, and fully...
New from the Quarterly
Article - McKinsey Quarterly
A generative AI reset: Rewiring to turn potential into value in 2024
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The generative AI payoff may only come when companies do deeper organizational surgery on their business.
Article - McKinsey Quarterly
The equity story you need for the long-term investors you want
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Sophisticated investors are more likely to afford a company more time to let its strategy play out, even during volatility. But...
Article - McKinsey Quarterly
A different high-growth story: The unique challenges of climate tech
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Capital-intensive, sustainable businesses offer growth on a scale achieved by technology juggernauts of recent decades. But they...
Interview - McKinsey Quarterly
A flight plan for everyone
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Senior airline executive and inclusion advocate Michael Swiatek outlines the changes required to enhance travel experiences for...
NEW FROM THE MCKINSEY GLOBAL INSTITUTE
Article - McKinsey Quarterly
Implementing generative AI with speed and safety
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Generative AI poses both risks and opportunities. Here’s a road map to mitigate the former while moving to capture the latter...
Report - MGI Research
Geopolitics and the geometry of global trade
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Global trade patterns are reconfiguring. More shifts are likely and businesses need to be aware of the potential trade-offs of...
Article - MGI Research
Accelerating Europe: Competitiveness for a new era
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Turbulent times have highlighted new fragilities in Europe’s economies. Addressing them could be the catalyst for a new...
Report
An affordable, reliable, competitive path to net zero
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A successful net-zero transition will require achieving not one objective but four. We offer a guide to getting it right.
McKinsey Live Webinars
Monday, April 8, 12:30 p.m. ET
Never just tech: unlocking the full value of gen AI
It's time for a generative AI reset. Companies are realizing that harnessing generative AI poses greater challenges than anticipated. Achieving early wins with gen AI holds importance, but demonstrating its worth has become critical. Companies shouldn't expect it to be a shortcut and must rewire with the right organizational changes to create value at scale. After all, it’s never just tech.
Please join Jessica Lamb and Gayatri Shenai on April 8 at 12:30 p.m. ET / 6:30 p.m. CET as they share how companies can navigate this ever-changing world of gen AI.
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Explore essential reading on topics that matter.