Perspectives on retail and consumer goods, Number 3

As the role of the brick-and-mortar store evolves, retailers will continually have to refine how they use their real estate.

Our research points to five practices that have helped consumer-goods companies outperform their peers.

Pierre-Yves Roussel oversees some of fashion’s best-known luxury brands. Here, he shares his views on creativity, brand evolution, and how the Internet is—and isn’t—changing the industry.

The “right” digital strategy differs for every luxury brand, but the essential elements are the same: a strong mobile presence, a selective approach to social media, and a tight focus on carefully chosen metrics.

New research suggests that the performance payoff from organizational health is unexpectedly large and that companies have four distinct “recipes” for achieving it.

By embedding consumer insights into their merchandising processes, retailers can boost both like-for-like sales and profitability while creating smarter merchants.

Too many consumer-goods companies decide how to run their supply chain without first defining what it’s supposed to deliver. Here’s a methodology they can follow instead.

More companies can reap the benefits of supply-chain collaboration if they pay attention to six success factors.

Chief procurement officers at the world’s largest apparel companies are facing higher costs, tackling knotty compliance issues, and exploring new sourcing markets.

Christian Wanner, cofounder of one of Europe’s first and largest online grocery stores, talks about what works, what doesn’t, and what will change in food retailing as e-commerce continues to heat up.