Public Sector

Article

Policy in the data age: Data enablement for the common good

– Like companies in the private sector, governments from national to local can smooth the process of digital transformation—and improve services to their “customers,” the public—by adhering to certain core principles. Here’s a road map.

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Africa Delivery Hub

In this new model of client service, local public and social sector experts are “on the ground” helping to translate strategy recommendations into pragmatic working programs and processes.

McKinsey Center for Government

The McKinsey Center for Government is a new global hub for research, collaboration, and innovation in government performance.

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McKinsey on Defense, Number 9

– As austerity settles in, our latest collection explains the ways that defense ministries, NATO, and defense companies are adapting.

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Podcast

Making government for the people

– Budget constraints and the rapid pace of technological change mean governments must not only deliver services more effectively... and efficiently but also prioritize citizens’ needs.
Article

The next generation of infrastructure

– Sustainable projects will add trillions to the world’s infrastructure costs. Our report finds that private-sector investors... must look at new ways to fill the gap.
Article

Remember the people: The foundation for success in 21st-century infrastructure

– Infrastructure providers are used to focusing on issues of project selection, funding, and regulation. The most successful firms... are learning to provide great consumer experiences too.
Article

The leadership challenge: Building the future of global infrastructure

– A survey of global infrastructure leaders defines the challenges to the industry—and how to address them.
Article

How the UAE government modernized citizen services

– The United Arab Emirates has worked to improve satisfaction with public services by pursuing digitization.
Article

Solving public problems through behavioral science

– Governments in the Gulf Cooperation Council can influence individuals and groups to address persistent issues including youth... unemployment, chronic health problems, and unsustainable water use.
Article

Breaking the mold: How Crossrail’s Innovate 18 program works

– A major project in London figures out how to get new ideas flowing.
Article

Eradicating polio in Nigeria

– The country’s novel approach to disease control can offer lessons for other countries facing urgent public-health challenges.
Article

Tax myths: Dispelling myths about tax transformation in rapidly growing economies

– In conversations with public sector leaders globally, we have uncovered several misconceptions about tax transformations. Reality... can sometimes be at odds with conventional wisdom, raising important implications for policy makers and tax administrations.
Article

New horizons for infrastructure investing

– Investors are having trouble finding attractive deals. They might be looking in the wrong places.
Article

Implementing a citizen-centric approach to delivering government services

– When governments deliver services based on the needs of the people they serve, they can increase public satisfaction and reduce... costs.

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