Healthcare Systems & Services

We work with healthcare leaders in 70 countries to care for more people, in better ways.

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OUR PEOPLE

Shubham Singhal

Senior Partner, Detroit
Leader of McKinsey’s global Healthcare Practice. Counsels payors and other healthcare organizations on corporate strategy, M&A, business...

Penny Dash

Senior Partner, London
Helps redesign healthcare systems to improve clinical outcomes, efficiency and value, working with senior management, chief executives and leading...

Axel Baur

Senior Partner, Tokyo
Supports healthcare companies to develop global strategies and operating models

Viktor Hediger

Senior Partner, Dubai
Focused on the design and reform of healthcare systems in the Middle East and beyond

FEATURED CAPABILITIES

McKinsey’s Health Systems and Services Practice has developed a number of specialized capabilities to help clients face the challenges of today. These capabilities include:

Healthcare Actuarial

Our Healthcare Actuarial experts build and implement actuarial models to help you optimize the growth and profitability of their risk-based healthcare businesses.

Healthcare Analytics

Helps healthcare payers and providers transform through a combination of industry expertise, advanced analytics capabilities, and implementation support

McKinsey Hospital Institute UK

Our Hospital Institute UK works with the leaders of our member hospitals to help them define and realize their goals for improvement and develop a culture of continuous learning.

McKinsey Hospital Institute Germany

Our Hospital Institute provides solutions and support for German hospital leaders that want to improve their organization’s performance and achieve lasting impact.

IMPACT STORIES

Strengthening primary care improves outcomes, lowers costs

By helping primary care practices take on a larger role in care coordination, a regional health insurer is improving patients'... health while controlling costs.

Integrating services helps lower length of hospital stay

By making hospital discharges more efficient, integrated care shortens length of stay and reduces costs while improving care.

Nursing excellence program improves staff retention and quality, and reduces costs

By improving nursing staff satisfaction and quality of care, global health system reduces attrition and costs.

Building capabilities so that improvements to clinical operations will last

When an organization’s staff suffers from change fatigue, an emphasis on capability building can produce strong, sustainable results.

FEATURED INSIGHT

Article

How healthcare systems can become digital-health leaders

– The potential of digitization is well understood, yet healthcare systems are struggling to convert ambition into reality. Here’s what we recommend.

MORE EXPERTISE

McKinsey on Healthcare

Our latest insights into the world's largest industry.

Center for US Health System Reform

Our source on the economics of health and the implications of the Affordable Care Act, the Center undertakes original research... and develops tools to help navigate in a post-reform era.

Connect with our Healthcare Systems & Services Practice