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Ideas  > Books   > Net Worth: Shaping Markets When Customers Make The Rules
Net Worth: Shaping Markets When Customers Make The Rules

Harvard Business School Press, U.S. 1999
John Hagel and Marc Singer

Net Worth demonstrates how to implement the visionary ideas of its companion book Net Gain. The authors explain why succeeding in the on-line world demands having strategies for capturing customer information. Net Worth also unveils the role of "infomediaries," with their portfolios of closely held, privileged information, in intermediating between Internet sellers and buyers.

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