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About Carter

Carter is a leader in McKinsey’s Organization Practice and leads our human-capital work in North America. He serves clients across several sectors, including transportation, consumer goods and industrial.

Carter’s client contributions extend beyond organizational issues to strategy and operations. He has developed deep expertise in supporting large-scale performance transformations, a topic that he has also addressed in recent articles co-authored with colleagues in McKinsey’s Organization Practice. Recent client projects include the following:

  • Leading a broad-based performance transformation at a major transportation company that implemented and integrated significant operational and organizational change from the executive office to the front line
  • Supporting a broad commercial transformation in a consumer-goods company to increase the overall efficiency and effectiveness of the organization
  • Directing an operations and organization-transformation program for an energy company that included operational improvement and skill building across all aspects of the operation, from coal-mining operations to power production to executive leadership style and practices

In addition to his McKinsey experience, Carter also served as vice president of business development at an early-stage software company.

Published work

How do I implement complex change at scale?” Insights into Organization, McKinsey & Company, May 2011 (PDF–884 KB)

How do I transform my organization's performance?” Insights into Organization, McKinsey & Company, June 2011 (PDF–851 KB)

Education
Stanford University MBA
Vanderbilt University BA in economics and mathematics

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