We founded our Operations Practice to help clients solve complex strategic and operational problems from diagnosis to implementation. Our London office has 70 consultants dedicated exclusively to operations.
Our teams combine the comprehensive business understanding that underpins all McKinsey disciplines with practical operations expertise in diverse industries worldwide. We have served thousands of clients globally across the whole range of industrial and institutional segments, including automotive, finance, pharmaceuticals, consumer goods, energy, high tech and basic materials. The work of our London-based consultants focuses on service operations, high-tech manufacturing and the supply chain in packaged goods and consumer retail.
London is also home to the largest of McKinsey’s six Production System Design Centres, a network of internal academies for operational transformation expertise. These centres are dedicated to advancing knowledge and developing world-class specialist consultants in production systems design and lean operations.
For our clients, this depth of expertise translates into:
Speed and flexibility
Our clients achieve impact faster through flexible, tailored solutions delivered by senior experts with the aid of a suite of unique proprietary resources, ranging from rapid diagnostic tools to on-site training facilities.
Distinctive, lasting impact
We enable clients to make sustainable improvements to their business performance by building capabilities, engaging with all levels and functions within the organisation and emphasising continuous learning.
Unparalleled expertise worldwide
Our global network allows us to deliver targeted, specialised knowledge and solutions to our clients around the world.
Thoughtful integration of operations and strategy
We bridge the gap between strategy and operations in a way no other firm can. We bring our clients the best thinking of our whole organisation on the forces shaping the future of business, culture and society.