Case studies

How to handle a flow of requests in a bank while keeping head count within acceptable limits

The ability to prioritize requests accurately and minimize processing time significantly improved the performance of a bank.more

Solving pressing healthcare issues in Russia's regions

A program developed by a pharmaceutical company and local authorities enabled more efficient treatment of severe diseases.more

How to double sales in five years

A systematic approach in three key areas—distributors, sellers, and sales points—substantially improved sales performance.more

Optimizing operations at a major Russian bank

Centralizing a large bank’s support functions and standardizing processes enabled it to cut expenses while improving operational performance.more

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Infrastructure productivity
Infrastructure productivity: How to save $1 trillion a year
A report from the McKinsey Global Institute shows how practical steps can boost productivity in the sector—a long-time laggard—to achieve critical cost savings.more
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