Digital Disruption

Understanding how technology is transforming industries and how leaders and organizations can respond.
Article

Advanced analytics: Nine insights from the C-suite

– Conversations with hundreds of business leaders reveal nine ways that they are—and are not—adapting to the analytics revolution.

Strategy in a digital age

Article

Scaling a transformative culture through a digital factory

– Building a digital culture might be the most difficult issue companies face. Using a “digital factory” is one way... to get there.
Strategy in a digital age
Collection

Strategy in a digital age

Our series on developing corporate and business-unit strategies in a digitally disrupted world.

Digital Globalization

Report - McKinsey Global Institute

Digital globalization: The new era of global flows

– Soaring flows of data and information now generate more economic value than the global goods trade.
Podcast - McKinsey Global Institute

Exploding digital flows in a deeply connected world

– While global trade in goods remains flat, the cross-border flows of data are growing rapidly in an increasingly interconnected world, stimulating global efficiency and productivity.

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MORE INSIGHTS

Article

Why your call center is only getting noisier

– Investing in digital solutions to reduce call volumes and costs may not pay off if customer experience isn’t central to the effort.
Article

A business leader’s guide to agile

– Agile promises rapidly evolving software and substantial business benefits, but it requires new habits from everyone: from IT... and from business partners.
Podcast

Creating value through sustainable design

– Companies can promote sustainability by following good design practices to provide innovative and aesthetically pleasing solutions... for customers and users.
Video - McKinsey Global Institute

The digital future of work: Is the 9-to-5 job going the way of the dinosaur?

– Independent work is on the rise, thanks in part to new digital platforms that allow people to find work and offer their skills.... What will this do to traditional work routines?
Video - McKinsey Global Institute

The digital future of work: Policy implications of automation

– The adoption of new technology and new work practices poses particular challenges to both business and policy makers. What are... the key priorities they should look to address?
Video - McKinsey Global Institute

The digital future of work: What skills will be needed?

– Robots have long carried out routine physical activities, but increasingly machines can also take on more sophisticated tasks.... Experts provide advice on the skills people will need going forward.
Video - McKinsey Global Institute

The digital future of work: What will automation change?

– Rapid advances in robotics and artificial intelligence are making inroads in the workplace, with machines carrying out physical... and cognitive activities. What will this mean for employment?
Article - McKinsey Quarterly

Culture for a digital age

– Risk aversion, weak customer focus, and siloed mind-sets have long bedeviled organizations. In a digital world, solving these... cultural problems is no longer optional.
Article

Digital in chemicals: From technology to impact

– What are the major opportunities from digital in chemicals, and what must leaders do to capture them?
Article

Does the global business services model still matter?

– Yes, but for these centralized groups to succeed in a digital era, leaders must focus on agility, customer service, and talent... development, in addition to cost reduction and process efficiency.
Report - McKinsey Global Institute

Stimulating digital adoption in Germany

– Germany needs to do more to harness the potential of new digital and automation technologies to make the most of its strong competitive... position, as the world moves further into the digital age.