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article | McKinsey Quarterly

Getting a sharper picture of social media’s influence

July 2015—New research shows that buzz plays a greater role than previously thought in getting consumers to buy and that the pool of the most effective influencers is largely untapped.more

From liability to opportunity: How to build food security and nourish growth
article

From liability to opportunity: How to build food security and nourish growth

March 2015—How can public institutions, development agencies, investors, researchers, and producers work together to build a food sector that propels economic growth, meets demand, and helps to maintain social stability?more

Resource-Productivity Operations book
book

Resource-Productive Operations: Five core beliefs to increase profits through leaner and greener manufacturing operations

As commodities become scarcer, prices rise, and demand increases, resource productivity in operations is no longer an option. But companies will need to think and act differently if they are to embrace this new challenge. Looking at supply chains in a circular, not linear way, and integrating green operations with lean, profitability, and other areas are essential.

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article

Bringing out the best in people

January 2015—Providing good service has never been easy. Meeting rising customer expectations requires companies focus on building the capabilities their people need to make full use of their talents.more

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survey

Transforming the business through social tools

January 2015—The effect of social technologies in customer-facing processes is already significant. Our survey finds that while overall adoption of these tools has plateaued, companies can do more to measure and then capture social’s benefits.more

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article

The digital battle that banks must win

August 2014—The average consumer’s banking relationship is dominated by making payments. So why are banks doing so little to defend this critical beachhead?more

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report | McKinsey Global Institute

Global flows in a digital age

April 2014—The movement of goods and services, finance, and people has reached previously unimagined levels. Global flows are creating new degrees of connectedness among economies—and playing an ever-larger role in determining the fate of nations, companies, and individuals. To be unconnected is to fall behind.more

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article | McKinsey Quarterly

Why leadership-development programs fail

January 2014—Sidestepping four common mistakes can help companies develop stronger and more capable leaders, save time and money, and boost morale.more

Achieving a best-in-class school system
report

Achieving a best-in-class school system for the benefit of all

November 2013—The socio-economic stakes linked to quality education are critical for future prosperity in Wallonia and Brussels. Although some improvement has been made lately, performance levels in compulsory education in Communauté Française de Belgique/Fédération Wallonie Bruxelles (CFB/FWB) are not satisfactory. Many examples from around the world demonstrate that it is possible to improve an education system significantly in 6 years’ time. What these improved systems have accomplished and how they have progressed is well documented and can be applied to CFB/FWB.

Global payment trends
report | McKinsey on Payments

Global payments trends: Challenges amid rebounding revenues

September 2013—McKinsey's newest Global Payments Map reveals the latest trends in revenue growth, mobile payments, credit versus debit, and the accelerating shift of trade to Asia.

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report | McKinsey Global Institute

Disruptive technologies: Advances that will transform life, business, and the global economy

May 2013—Twelve emerging technologies—including the mobile Internet, autonomous vehicles, and advanced genomics—have the potential to truly reshape the world in which we live and work. Leaders in both government and business must not only know what’s on the horizon but also start preparing for its impact.more

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