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Business Technology

McKinsey’s Business Technology Practice offers unique capability to help companies in all industries execute strategies and operational improvement programs through more effective use of information and communication technology (ICT).

We provide our clients with support in three key areas.

  • We collaborate with companies and their IT teams to develop the optimal IT strategy, IT architecture, and IT governance model, focusing on providing effective business support. In this area we also design IT transformation programs to help clients realize their IT vision and integrate new IT opportunities, such as cloud architectures.
  • We help our clients improve the efficiency of IT, typically delivering productivity improvements of 30 percent or more, and design the optimal sourcing and location strategy for ICT services.
  • We guide clients in using ICT as a key lever to inject innovation in business processes and a path to consider when evaluating business opportunities.  For example, we have supported the introduction of digital-marketing services and helped clients derive the benefits presented by using complex “big data.” 

We act as a neutral ICT architect for our clients, advising on products and solutions to help them achieve their business goals without a financial interest in product or vendor selection and implementation.

For more information, visit our global Business Technology Practice site.

Featured insight

Meeting the cybersecurity challenge
article | McKinsey Quarterly

Meeting the cybersecurity challenge

Eliminating threats is impossible, so protecting against them without disrupting business innovation and growth is a top management issue.

For more business technology insights, visit the McKinsey Quarterly.

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