Tomohiko specializes in the consumer/retail and retail banking industries. He leads our work in the area of consumer/retail operations and service operations in Asia. He has supported retail, consumer packaged goods, and retail banking industries across strategy, operations, marketing, and organization topics.
He has supported frontline transformation, big data based marketing/operations, talent management, and PMI across retail, consumer packaged goods, and retail banking industries.
Has also leading customer experience transformation group in Asia.
- HEC (Ecole des Hautes Etudes Commercials) MBA
- University of Tokyo BSc, MSc