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Our latest thinking on the issues that matter most in business and management.
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Mastering three strategies of organic growth

– Organic growth is key to companies’ futures. According to survey results, the best firms follow more than one path to achieve it and also are better at developing the right capabilities to support it.
Article

Five new truths about zero-based budgeting

– Five new myths and realities illustrate how the potential of zero-based budgeting has grown.
Article - McKinsey Quarterly

Hidden sources of better supply-chain performance

– High-level benchmarks often obscure paths to operations improvements. New data and metrics that tap underlying performance dynamics... offer better visibility.
Article

The rising advantage of public-private partnerships

– In the United States, governments are increasingly turning to public-private partnerships (P3s) to implement public infrastructure... works. Here’s why the benefits of P3 project delivery, not just financing, will continue to shift the market in this direction.
Commentary

Optimizing performance in infrastructure project delivery

– To manage costs and schedules more effectively, a four-pronged strategy can identify and limit variability in process execution.
Report

Chinese luxury consumers: More global, more demanding, still spending

– Even as growth slows, there’s a sizable, and sophisticated, pool of luxury shoppers in China. But brands need to take a... new approach to keep them interested.
Interview

Two views on how customer experience can better serve US military veterans

– Robert McDonald, the former secretary of the US Department of Veterans Affairs, and Tom Allin, the agency’s former head of veterans... experience, discuss the role of frontline employees and organizational innovation in building a customer-centric culture.
Article - McKinsey Quarterly

When to shift your digital strategy into a higher gear

– There may be a premium for making early moves.
Article

How benchmarking can improve cost competitiveness in steel

– Many debate the relevance of benchmarking in the steel industry. But disciplined application has helped some producers identify... improvements of up to 10 percent of the cost base.

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New from the Quarterly

Article - McKinsey Quarterly

New evidence for the power of digital platforms

– Incumbents should go on the attack with their own online exchanges.
Article - McKinsey Quarterly

The roots of organic growth

– There are many paths to growth, and high performers take more than one—supported by reinforcing capabilities such as advanced... analytics and digital customer-experience management.
Podcast - McKinsey Quarterly

Pinpointing the global forces that drive progress

– Companies that pay close attention to the trends and shifts affecting growth and productivity can help create a new societal deal... for prosperity.
Article - McKinsey Quarterly

The CEO’s guide to competing through HR

– Technological tools provide a new opportunity for the function to reach its potential and drive real business value.

NEW FROM THE MCKINSEY GLOBAL INSTITUTE

Commentary - McKinsey Global Institute

Do American workers feel they can ‘make it’?

– Whether people in the United States believe they can thrive economically in a digitally disrupted world depends strongly on the... amount of education they’ve attained, according to a new survey.
Video - McKinsey Global Institute

The evolution of employment and skills in the age of AI

– As artificial intelligence alters work done in all manner of industries, companies and governments can help workers transition... by supporting incomes and facilitating skills training.
Video - McKinsey Global Institute

The digital future of work: What will automation change?

– Rapid advances in robotics and artificial intelligence are making inroads in the workplace, with machines carrying out physical... and cognitive activities. What will this mean for employment?
Survey - McKinsey Global Institute

Advanced social technologies and the future of collaboration

– The next generation of social technologies is beginning to transform the way people communicate and work with each other, according... to a new survey.

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