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Our latest thinking on the issues that matter most in business and management.
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How the public sector can remain agile beyond times of crisis

– Public-sector organizations have shown they can be nimble in a crisis. Focusing on agility could help them keep pace with changing needs during challenges—and beyond.
Article

Product managers for the digital world

– The role of the product manager is expanding due to the growing importance of data in decision making, an increased customer and... design focus, and the evolution of software-development methodologies.
Article

When the customer experience starts at home

– To serve end customers better, begin with your employees.
Interview

How good is your company’s internal customer experience?

– To excel with customers, frontline employees need high-level service from core support functions. Société Générale’s... group head of corporate resources and innovation explains how to achieve such symmetry.
Article

The business logic in debiasing

– Debiasing business decision making has drawn board-level attention, as companies doing it are achieving marked performance improvements.
Report - McKinsey Global Institute

The brightening mood of European business—and what it means for investment

– Executives are increasingly optimistic about the region’s business outlook, but new survey results suggest more work is... needed to instill confidence and stability. A few measures could help.
Article

Self-driving car technology: When will the robots hit the road?

– As cars achieve initial self-driving thresholds, some supporters insist that fully autonomous cars are around the corner. But... the technology tells a (somewhat) different story.
Article

Security in the Internet of Things

– Security issues may represent the greatest obstacle to growth of the Internet of Things. How can semiconductor companies help... resolve them?
Article - McKinsey Quarterly

Insurers’ digital reality—fewer premiums, more competition

– Incumbents should consider partnerships and find new value-added services.

Read our most popular insights

New from the Quarterly

Article - McKinsey Quarterly

Pushing manufacturing productivity to the max

– Advanced analytics and lower-cost computing give companies a powerful tool for managing profitability on an hourly basis.
Interview - McKinsey Quarterly

A case study in combating bias

– Following several disappointing investments, the German electric utility RWE overhauled its decision-making processes. Learn how... from the CFO who spearheaded the effort.
Article - McKinsey Quarterly

Spurring digital banking in the Gulf

– Regional consumers purchase everything online but financial services. Bankers and regulators need to step up the pace of innovation.
Article - McKinsey Quarterly

Are you prepared for a corporate crisis?

– No one can predict when disaster will strike—but knowing what to expect if it does will buy precious time.

NEW FROM THE MCKINSEY GLOBAL INSTITUTE

Executive Briefing - McKinsey Global Institute

What’s now and next in analytics, AI, and automation

– Innovations in digitization, analytics, artificial intelligence, and automation are creating performance and productivity opportunities... for business and the economy, even as they reshape employment and the future of work.
Report - McKinsey Global Institute

How to counter three threats to growth in Latin America

– The region needs to remove obstacles to competitiveness, pursue digitization, raise skills, and improve economic fundamentals.
Report - McKinsey Global Institute

New insights into the slowdown in US productivity growth

– Can the productivity puzzle be solved? Fresh analysis examines the issue and highlights opportunities for companies and policy... makers to act on.
Report - McKinsey Global Institute

New priorities for the European Union at 60

– As the EU faces an inflection point, its response to three global forces will shape the path forward.

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