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Airlines and Airports
Players: Airlines, airports, maintenance providers, leasing companies, catering companies, ground operations, cargo-handling companies
Examples of challenges: Strategic direction development, organizational transformation, mergers and alliances, network management, pricing and revenue management, e-commerce opportunities, purchasing and supply management, operational effectiveness, marketing and sales improvement, information technology and MIS, regulatory reform/oversight
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Post, Parcel, Express, and Logistics
Players: Postal services companies, parcel and express operators, logistics services providers, policymakers
Examples of challenges: Industry consolidation and integration of service offerings, regulation, new technologies, operations, marketing and sales, infrastructure and IT/systems management
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Railroads
Players: Railway management, infrastructure managers, railway owners, policymakers (including government agencies)
Examples of challenges: Deregulation, marketing and sales, pricing and revenue management, network management, production and infrastructure management
Trucking, Forwarding, and Logistics
Players: Trucking and freight forwarders, global integraters, specialized third-party logistics providers, airfreight forwarders
Examples of challenges: Industry consolidation and integration of service offerings, regulation, new technologies, operations, marketing and sales, infrastructure management and IT/systems management
Shipping and Ports
Players: Container and bulk shipping companies, ferry operators, terminal and port operators
Examples of challenges: Business strategy, performance improvement, organizational redesign, new business development, privatization/local development
Urban Transit
Players: Urban public transport authorities, passenger rail authorities
Examples of challenges: Capacity management, performance improvement, cost reduction, revenue generation, pricing, product/market strategy development
Travel and Tourism
Players: Travel agents, tour operators, car rental companies, cruise operators, hotels
Examples of challenges: Strategic direction development, sales and marketing, e-commerce opportunities
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