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Telecommunications - Latest Thinking

Please review some of our latest thinking on telecommunications.

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Leading Change: An Interview With the Executive Chairman of Telefonica De Espana
The McKinsey Quarterly, 2005 Web exclusive
Julio Linares explains the design of the company's big turnaround program.
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Automated Self-service Comes to Telcos
The McKinsey Quarterly, 2005 Web exclusive
Telecom companies play a key role in automating the sales and service processes of other sectors. Now they must automate their own.
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Bundling Europe's Broadband
The McKinsey Quarterly, 2005 Web exclusive
When it comes to phone and media service, a lot of consumers want a package deal.
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A New Route for Telecom Deregulation
The McKinsey Quarterly, 2004 Number 3
Regulation and technology have loosened the incumbents' grip on the 'last mile' in telecommunications, but weakening these companies further could make them abandon their vital investments in infrastructure.
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The Answer to Video Piracy
The McKinsey Quarterly, 2004 Number 1
Must video walk the same plank that music did?
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Going the Distance with Telecom Customers
The McKinsey Quarterly, 2003 Number 4
Carriers can increase their profits—by getting more value from existing customers and being more selective about new ones.
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Why European ISPs Need Partners
The McKinsey Quarterly, 2003 Number 1
Subscription services promise huge revenues for Europe's Internet service providers. But even the biggest will have to share resources.
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A Help Line for European Telcos
The McKinsey Quarterly, 2003 Number 1
The incumbents must adapt their organizations and acquire new skills to win the war of inches against their attackers.
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Making Sense of Broadband
The McKinsey Quarterly, 2003 Number 2
The technology's rapid spread will affect the market structures of many industries. Be prepared!
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Wi-Fi Goes to Washington
The McKinsey Quarterly, 2002 Number 4
A new technology could not only restart economic growth but also help connect everyone, everywhere to the Internet – at low cost.
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Reprogramming European Cable
The McKinsey Quarterly, 2002 Number 4 Technology
European cable companies are in dire financial straits. The reason? Not just debt but a strategy that has produced negative cash flows across the whole industry.
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