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Performance Management

Defining a mission and desired outcomes, setting performance standards, sharing results, and instilling accountability for results.
A Standard for Relief
The McKinsey Quarterly Anthology, A New Era for Nonprofits (2001)
Relief organizations have a mission close to home: improving their own efficiency and accountability.
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Reinventing Philanthropy
The McKinsey Quarterly Anthology, A New Era for Nonprofits (2001)
A second revolution in American philanthropy is under way. But if it is to transform the nonprofit sector, donors will have to make better-informed decisions.
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For Charities, Performance is the New Ethic
Leader to Leader Fall, 2001
Our society increasingly relies on the work of the vital and growing nonprofit sector. Yet funders generally perceive nonprofits in a very unbusiness-like way.
Launch this report (PDF - 14.8 KB)
Not-for-Profit Management: The Gift That Keeps Giving
The McKinsey Quarterly Anthology, A New Era for Nonprofits (2001)
Nonprofit organizations should focus on building a lasting organization and on developing effective performance metrics. To do so, donors must change their approach to philanthropy.
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Measuring What Matters in Nonprofits
The McKinsey Quarterly Anthology, A New Era for Nonprofits (2001)
Every nonprofit organization should measure its progress in fulfilling its mission, its success in mobilizing its resources, and its dedication to ensuring its staff's effectiveness.
Read more on the McKinsey Quarterly site
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