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Healthcare Payor and Provider

Demand for health care is surging world wide, and costs are rising even faster. Though health care systems vary in different countries, trends in the U.S. and Europe indicate that only exceptional managerial discipline will help companies survive the turmoil ahead.
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Healthcare Payor and Provider

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Featured in Healthcare Payor and Provider
Service-line strategies for US hospitals
The McKinsey Quarterly, July 2008
All signs point to a more specialized future for US hospitals. But getting from here to there won’t be easy.
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What consumers want in health care
The McKinsey Quarterly, June 2008
Consumers are confused, concerned, and uncertain about their health insurance and financing needs. Companies should listen to them.
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Addressing Japan's health care cost challenge
The McKinsey Quarterly, May 2008
A combination of reforms is needed to ease the burden on Japan's health care system
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Mapping the market for medical travel
The McKinsey Quarterly, May 2008
The market is smaller than conventional wisdom suggests, and most of today's medical travelers seek high quality and faster service, not lower costs. However, the potential for growth is significant.
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A Healthier Health Care System for the United Kingdom
The McKinsey Quarterly, February 2008
New research indicates that leadership by clinicians and talent management are the keys to making things better.
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Part D After May 15: The First Hundred Days
Customer service, customer management, and customer experience are the next big imperatives for insurers competing in the Medicare Part D category.
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