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Operations

Just a few years ago, seduced by visions of limitless growth and the dotcom boom, many companies gave short shrift to seemingly mundane business processes. Today, the focus is on fundamental strength and bottom-line results, and CEOs are making operational excellence their top priority.
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Operations

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Featured in Operations
How Investors Can Get More Out of Infrastructure
The McKinsey Quarterly, February 2008
Opportunities to invest in public infrastructure will increase during the next few years, but so will competition for deals.
Read more on the McKinsey Quarterly site
Managing for Quality: An Interview with Armand V. Feigenbaum
The McKinsey Quarterly, November 2007
A noted quality expert discusses how the underlying principles of quality improvement still hold true.
Read more on the McKinsey Quarterly site
Building an Effective Change Agent Team
The McKinsey Quarterly, November 2007
A carefully constructed change agent program is essential to any successful operational transformation.
Read more on the McKinsey Quarterly site
Bringing Best Practice to China
The McKinsey Quarterly, November 2007
As the country merges into the world economy, best practice in China will become best practice globally, products developed in China will become global products, and industrial processes developed in China will become global processes.
Read more on the McKinsey Quarterly site
Inventing the 21st-Century Purchasing Organization
The McKinsey Quarterly, November 2007
To get the most out of the purchasing function, top-performing companies redefine its role and ensure that its goals align with corporate strategy.
Read more on the McKinsey Quarterly site
Beyond Manufacturing: The Evolution of Lean Production
The McKinsey Quarterly, August 2007
Many nonmanufacturing sectors are rapidly adopting lean techniques. Soon they will no longer be a differentiating factor in themselves; the important thing will be how well you implement them.
Read more on the McKinsey Quarterly site
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The McKinsey Operations Practice Extranet provides you insights into the latest operations trends across all industries. It includes an extensive article database and a members list to help you to get in touch with industry experts. Free access is granted to current or potential clients working in the field of operations.

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