Operations

Operations are the connection between your organization’s strategy and its lasting success. Now, more than ever, companies that use operations to move fast and build new capabilities at scale are gaining competitive advantage.

McKinsey’s Operations Practice sits at the intersection of strategy, technology, and transformation to deliver sustainable, inclusive growth. We connect boardroom strategies to the frontline—infusing technology where and when it matters and rapidly delivering lasting transformations enabled by capability building.

Great operations transform strategy into success. And deliver holistic impact—fast.

Your organization’s specific needs, culture, and challenges are central to our work with you—focused through a practical, hands-on partnership that delivers sustainable, inclusive growth. We help you ensure the transformation sticks—working with your people to reach their full potential with hands on coaching and structured learning programs.

Our global network of market-leading experts and coaches solve operational challenges to meet boardroom aspirations. Proven problem-solving approaches combined with data, algorithms, benchmarks, and expert insights will help you achieve a new operating model that delivers both long-term competitiveness across the value chain, and the flexibility to respond quickly to a changing world that requires environmental sustainability.

Your transformation is enabled by technology. We’ll help you choose the best tools for your needs, pulling from a rich ecosystem of our own solutions and partnerships with leading providers. And we’ll show you how to reap the full rewards of digitization, drawing game-changing insights from the data produced.