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Please review some of our latest thinking on the financial services
industry.
(Please note: free, one-time registration is required to read any McKinsey Quarterly articles listed on this page).
 |  | | The Coming Shakeout in the Defined Benefit Market | | | McKinsey identifies the critical factors for long-term success in the private-sector Defined Benefit (DB) market. | Read more |
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| | | The Asset Management Industry: A Growing Gap Between the Winners and the Also-Rans | | | While the asset management industry as a whole is healthy, the profit gap between winners and losers is both dramatic and growing. | | Read more |
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| | | Leading Change: An Interview with the CEO of Barclays Bank | | The McKinsey Quarterly, 2005 Web exclusive
John S. Varley speaks to why high performance doesn't necessarily mean a healthy company. | | Read more on the McKinsey Quarterly site |
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| | | How Europe's Banks Can Win in Tougher Times | | The McKinsey Quarterly, 2005 Web exclusive
The winners in retail banking will speak the language of consumer products: customer service, quality, branding, and market segmentation. | | Read more on the McKinsey Quarterly site |
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| | | What Indian Consumers Want from Banks | | The McKinsey Quarterly, 2005 Special edition: Fulfilling India's promise
Investment advice and better service are the places to start.
| | Read more on the McKinsey Quarterly site |
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| | | The Retirement Journey | | | Retirement opportunities exist for financial services firms to drive double-digit growth in the new market, if they know where to look. McKinsey's 4-part report analyzes the opportunity and provides detailed perspectives on the situation and possibilities for executives. | Download this report (PDF - 2.7 MB) |
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| | | Asset Management: 'Mega-Size' Is Not the Only Solution | | June 01, 2005
Now is the time for asset management firms to better position themselves for long-term success. | | Launch this article (PDF - 56 KB) |
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| | | Prospects Bleak for 'In-the-Middle' Asset Firms | | American Banker, July 15, 2005
Being big is not the only way to succeed in the asset management business. | | Read more |
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| | | Taking the Risk Out of Retirement | | The McKinsey Quarterly, 2005 Number 2
Financial institutions around the world can help people retire with more income and less uncertainty. | | Read more on the McKinsey Quarterly site |
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| | | How to Fix China's Banking System | | The McKinsey Quarterly, 2005 Number 1
Old bad debt hasn’t been fully resolved. New bad debt is piling up. Yet the problems can be cleared up without a systemic crisis. | | Read more on the McKinsey Quarterly site |
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| | | Managing Operational Risk in Banking | | The McKinsey Quarterly, 2005 Number 1
When crises occur, institutions must deal with not just the original event but also its impact on shareholders.
| | Read more on the McKinsey Quarterly site |
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| | | Better Customer Service in Banks | | The McKinsey Quarterly, 2005 Number 1
Bad customer service experiences can translate to lower balances for banks. Service-recovery processes are the key.
| | Read more on the McKinsey Quarterly site |
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| | | Treasury Management in Emerging-Market Banks | | The McKinsey Quarterly, 2004 Web exclusive
Elevating the treasury from a support function to a bank's primary instrument for managing market risk can have a far-reaching impact throughout the organization.
| | Read more on the McKinsey Quarterly site |
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| | | Eastern European Banking Matures | | The McKinsey Quarterly, 2003 Number 2
Segmented offerings and careful credit risk management will be crucial in markets where a bank’s best customers are young entrepreneurs with few assets and big borrowing needs. | | Read more on the McKinsey Quarterly site |
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| | | Will the Goose Keep Laying Golden Eggs? | | | Findings from McKinsey's fifth annual report on the profitability of the European asset management industry argue that asset managers with the professionalism and flexibility to optimize operations and capture the benefits of size are going to be the ones who succeed in good times and bad. | | Read more |
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| | | Achieving Excellence in Retail Banking | | Reinhold Leichtfuß, 2003
Culmination of a 2-year research effort to identify best practices around the world, the drivers of excellence and the winning concepts in retail banking for the years to come.
| | Read this book feature |
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| | | Banking in Asia | | Tab Bowers, Greg Gibb, and Jeffrey Wong, 2003
Financial institutions that write off Asia risk foregoing one of the largest growth markets of the coming decade.
| | Read this book feature |
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| | | Dangerous Markets | | Dominic Barton, Roberto Newell, and Gregory Wilson, 2002
Through real-world case studies and professional perspectives, this book will show you how to anticipate and manage a financial crisis, as well as how to prosper during chaotic times.
| | Read this book feature in McKinsey’s Ideas section |
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| | | The Equity Research Dilemma | | February 2003
Findings from McKinsey's project on the research challenges facing broker-dealers and asset managers focus on far-reaching ideas for improving the relevance of research whilst reducing its cost.
| | Read this report summary |
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| | | Asset Management: Can Many Davids Beat Goliath? | | January 2003
The multi-boutique asset management model requires a balancing act: maintaining the entrepreneurial spirit of a small firm while capturing economies of scale and scope that can only come with size. Consultants Olive Darragh and Rick Wuster debate the issues in this article from Global Investor magazine.
| | Read this article summary |
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