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We have surveyed more than 200,000 consumers across 15 countries to understand how they use technology to communicate, consume content, shop, and create. Learn more about the insights from this multi-year research initiative.more
The Telecommunications, Media and High Tech (TMT) practices now have a new Extranet with insights into the industry, including an extensive article database and a members list to help you get in touch with industry experts. Free access is granted to all business leaders in the TMT industries.
Practice leaders discuss findings from year four of McKinsey's global iConsumer survey, revealing how evolving consumer digital behavior continues to challenge established business models while presenting promising paths for growth.
Digitization is a crucial process of interaction of consumers with brands, mandating companies to transform themselves quickly and effectively.
In an age of competitive pressure and lower revenues, stakeholders will need to enter into a new pact that improves profitability, makes investment feasible, and increases the chances of attractive returns.
Does it make a difference whether telecoms players handle customer interactions online or via traditional channels? The answer may surprise you.
Erik Hoving is the Chief Strategy, Innovation, and Technology Officer for the KPN Group. In this interview, he talks to Michael Gryseels about his perspectives on the challenges facing the TMT industry.
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High-tech companies across the globe are playing a critical role in developing mobile healthcare solutions, helping providers and payors improve the quality and cost-effectiveness of healthcare delivery.more