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About Katrin

Katrin leads our Public Sector Practice in Germany. An expert in strategy, business technology, and operations, she works extensively with public-sector institutions, software and IT services providers, and telecommunications companies. She directs the McKinsey Center for Government’s work on employment and labor markets and is a member of the leadership team of the European Telecommunications Practice.

Among recent examples of her work, Katrin provided extensive support on strategy, operational performance, and IT strategy for a major public-sector agency in Germany. She worked with the client to identify trends affecting the employment landscape and potential strategic reactions to these trends. She also helped the client define its target IT architecture, improve operations using lean techniques, establish risk-management and support structures (including governance, budgeting, and HR processes) for a series of large projects, and develop and implement a strategy to quantify and respond to the effects of the economic crisis.

Katrin also supports performance-improvement and transformation programs across industries. She recently helped an IT and telecom service provider redefine its corporate and business unit strategies, refocus its solution portfolio and go-to-market approach, set up and launch a cost-reduction program, and develop an internationalization strategy. For an international mobile operator, she helped translate strategic objectives into budget and technology objectives, build a decision-rights model, and implement a brand-led growth transformation program that focused on customer satisfaction, retention, channels, and pricing.

Katrin has a PhD in physics and a bachelor’s degree in German literature and theater studies from the University of Bochum in Germany, as well as a master’s degree in physics from RWTH Aachen University. In her spare time, she acts and directs as part of a small theater group.

Video

40 million jobs needed

Published work

Transforming IT: A German success story” (PDF–661 KB), McKinsey on Government, October 2011

A wake-up call for female leadership in Europe,” McKinsey & Company, 2007

A rising demand for integrated IT and telecom services,” McKinsey Quarterly, May 2006

Education
University of Bochum PhD in physics
RWTH Aachen University Masters in physics
University of Bochum BA in German literature, theater studies, physics

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